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great product, great looks and a great company!
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Pond was perfect size easy to install, my husband enjoyed putting it together
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Thank you, we really appreciate your feedback!
kayleigh @ WoodBlocX
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Great product
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Excellent product
Trevor Bradley
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Perfect
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Great product but please be clearer.
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The actual product is great. However, the online sales is a bit misleading / unclear. For example I bought a 'pond kit'. The price indicated says :
Small Pond Kit Raised Garden Pond
Small Pond Kit1.125 x 0.45 x 0.35m
Price: £149.20
However, what isn't clear is that to make it into a pond 'kit', you actually have to buy the pond liner separately as an extra. So essentially what you're buying is a raised bed kit, and then when you add the pond liner [as extra] it then becomes a 'pond kit'. Surely a pond 'kit' should include a pond liner?! :-)
Anyway, no biggie, the product is good, delivery was great etc, customer service was good, I just think they need to be clearer on the website.
Ian Dickinson
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I do apologise for the confusion with the pond liner, a lot of our customers like to purchase the kits without the liners which is why they aren't automatically included currently. Glad you are enjoying our product! Please do let us know if we can help with anything else at all, we are always available and happy to help!
Henry Blake @ WoodBlocX
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Fast delivery, great looking products.
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The pond looks great - it's the same structure as the planter. The lining is too big - haven't had a chance to add that yet.
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Great stuff! Thanks for your kind feedback. We're glad our speedy delivery service was helpful for you!
Henry Blake @ WoodBlocX
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Delivery to UK mainland is FREE on all orders and generally takes around 3 working days.
Your WoodBlocX order will be delivered on a pallet and we can only guarantee kerbside delivery. If you are in a hurry for your WoodBlocX order please contact us (if we can, we will try to speed up your delivery).
You can select an estimated delivery date at checkout. Deliveries can be arranged from Mon to Fri between 9am and 5pm (except Bank Holidays). Saturday delivery slots are currently not available.
We advise choosing a suitable delivery date a few days prior to the date you wish to start your WoodBlocX build just in case your delivery is delayed due to circumstances out of our control. Please DO NOT book a tradesperson to begin work on the day your order is planned to arrive.
When we dispatch your order from our warehouse we will send you full tracking details for your pallet. You will then be called by our delivery partner a few days before delivery to confirm your delivery slot/date.
Pallets do not necessarily require a signature. We can arrange for deliveries to be left at a secure location at your property if you are not in at the time of delivery.
For the latest delivery information please see on our Delivery Page or start a Live Chat with us.
WoodBlocX is an ideal solution for any scale of commercial landscaping project
Using our unique, modular system of interlocking timber blocks, WoodBlocX can be used to create almost any external landscaping structure. From rooftop gardens and retaining walls (max 1m) to street furniture and planters, our professional 3D design team can work closely with you to build a solution that works to your project budget and specification.
WoodBlocX structures are fast to build and require no foundations. Our pressure-treated timber blocks fit together with dowels and require no power tools or specialist skills to erect. Guaranteed for 15 years with fire treatment options, we only use FSC-certified Scottish Pine and are proud to manufacture WoodBlocX from our base in the Scottish Highlands.
Having worked on many successful landscaping projects with Property Developers and Landscape Architects across the UK and Europe, we know you can specify WoodBlocX in the knowledge that our system will match the most exacting standards.
For technical questions, bespoke pricing and commercial design queries, please freephone 0800 389 1420, email [email protected] or start a live chat. To view our latest commercial case studies or to book a CPD session, please visit WoodBlocX Landscaping.
