Create beautiful raised beds of all different shapes and sizes quickly and easily using our versatile modular system. Our free design service ensures that each structure will fit your needs and your garden perfectly.
Adding a pond or water feature to the garden couldn't be easier, use WoodBlocX to build single or double skinned structures with the flexibility to add planting, seating and more.
WoodBlocX award winning raised beds, as seen on the BBC Dragons' Den, gives you the ability to choose any shape or size raised bed designed exclusively to suit your garden.
Input your own measurements to get an instant price for one of our bestselling shapes covering raised beds, ponds, retaining walls and edging.
Building with WoodBlocX is easy. You don’t need any foundations, power tools or specialist skills. WoodBlocX structures that are built according to the included step-by-step instructions are guaranteed to remain solid and strong for at least 15 years.
I had a few problems initially but after a couple of emails I was pleasantly surprised by their customer service.
Caroline Callaghan
Thank you very much for the great review! I will pass on your warm regards to our admin team. take care!
Steven @ WoodBlocX
Good product. Poor service overall.
Good product. Prompt order processing. Clear assembly instructions.
Poor packing (parts of the order were missing).
Poor delivery arrangements - the order did not arrive on the day arranged. The missing parts did not arrive on the arranged day.
Susan Hopwood
Good Afternoon.
Many thanks for your honest review. We really do appreciate these as not all of them can be 5-stars so this helps us improve our service. We are delighted to hear that you are happy with your product but unfortunately, there are delays with the transport network that is beyond our control.
We will use your feedback to improve our service.
All the best!
Steven @ WoodBlocX
Excellent product excellent service
Website was very informative and helpful. Ordering was easy and product arrived on the day and time I was informed. Communication throughout was excellent, a rarity with most companies nowadays.
Product was in good condition very easy and quick to build single-handedly
Although pricey it really is well built and I’m confident will last many years, photo doesn’t do it justice but once filled and planted will be a statement in garden
I would definitely recommend and will probably buy more
Andrew in
Thank you for the 5-star review! We are delighted to hear that you are happy with your WoodBlocX purchase. Your finished bed looks fantastic!
Steven @ WoodBlocX
Great service/product.
From ordering to delivery was great service. Easy to order, kept in contact by email to tell me when being delivered. Sent instructions via email which were really easy to follow. Good heavy construction. Pond liner was massive plenty big enough. Hubby very pleased with his new fish pond.
Nicola Davies in
Thank you very much for the 5-Star review! We are delighted to hear that you and your husband are both happy with your experience with WoodBlocX.
Lian @ WoodBlocX
Great Product, Delayed Delivery
A great product that I have used twice. Works really well, the raised beds are solid, well made and look good. Dispatched quickly and accurately by WoodBlocX.
Unfortunately their delivery agent missed the preferred delivery date by 4 days, on the second delivery, leading to some frustrations with the installation.
Steve in
Thank you very much for the great review! We hope you enjoyed your build experience. If you have any questions or concerns with your build, please do not hesitate to get in touch with us.
Lian @ WoodBlocX
Raised bed
This is the third raised bed we have ordered using the Woodbloc design service and was exactly what we needed. It is easy to construct using the instructions provided and was delivered on the day requested. Would definately recommend Woodbloc to anyone.
Ian MacDonald in
Thank you very much for the brilliant review. We are glad to hear that you have had a great experience with WoodBlocX
Steven @ WoodBlocX
Excellent design service and prompt delivery.
The design service was excellent. The WoodBlocX were delivered promptly and on the scheduled day.
Colin Lawrence
Thank you very much for the 5-Star Review! We really appreciate it and are delighted to hear you are happy with your WoodBlocX experience.
Lian @ WoodBlocX
Great product, service & delivery.
Good product (first used it years ago & now using again for a much bigger project), helpful free design service & quick delivery.
Philip Netherwood in
Thank you very much for the 5-Star Review! We really appreciate it and are delighted to hear you are happy with your WoodBlocX experience.
Lian @ WoodBlocX
An excellent product - my third.
They provided an excellent service in meeting my special design requirement.
John Mackie
Thank you very much for the 5-star review! We are delighted to hear that you are happy with your purchase. Your garden must be taking shape if this is your third purchase :)
Steven @ WoodBlocX
Love the products
Helpful and informative, prompt delivery and brilliant product which is easy to assemble. Good design service which is free
Graham Prior in
Thank you very much for the 5-star review! This is very much appreciated. Thank you.
Steven @ WoodBlocX
Fantastic raised beds
This is my 6th raised bed from woodblocx and I absolutely love them, I have arthritis and they are great to sit on and garden with ease. The instructions are really easy to follow and they go together really quickly. Can’t praise them enough, super quality.
Deb Mills
Thank you very much for the fantastic review. We would love to see some pictures of your completed raised beds. We are delighted to hear that you enjoyed the WoodBlocX experience.
Steven @ WoodBlocX
Not cheap, but great!
Design to delivery was very swift and efficient.
John Crack
Your pond looks amazing! Thank you- very much for the 5-star review. We are delighted to hear that you enjoyed your experience with us.
Steven @ WoodBlocX
Very pleased with quality product.
Very fast delivery and easy to assemble. The small raised bed looks very smart and compliments another larger WoodBlocx raised bed in the front garden. Added a trellis to take a rose planting.
Stephen Nickolls in
We are delighted that you are happy with your WoodBlocX experience! We would love to see some photographs once your project is completed!
Steven @ WoodBlocX
Great product, looks amazing
Had a great experience with Woodblocx start to finish. I used the design service to get exactly what I wanted, and there was no hard sell. Everyone I dealt with was extremely helpful. I put up an 80ft wall with steps and a seat in three days - could not believe how easy and fun it was. Absolutely amazed at the quality and precision of this product. I've already recommended them to someone else and will definitely use them again in the future.
Philip M in
Wow Thank you what a great transformation , our team was very happy to help ! Well done
Kate @ WoodBlocX
WoodBlocX is a very helpful and professional company.
Excellent service. My project was planned, supplied and delivered within a few days.
Andrew BERRY in
Wonderful Thank you for your feedback
Kate @ WoodBlocX
All round excellence
Excellent product and exceptional support.
Jane Russell in
Wonderful ! Thank you for your feedback
Kate @ WoodBlocX
Excellent product excellent service
This is the 3rd product we have bought from woodblock and once again the fish pond and planters are of excellent quality, easy to follow instructions , easy to put together and they look fantastic - thank you Woodblocx
Estelle Kirby
Wonderful Thank you for your feedback and your 3 rd purchase!
Kate @ WoodBlocX
Brilliant Product
I love the woodblock product, even I can assemble it and make it look good
Paula McShane
Thank you for your feedback and well done on your build
Kate @ WoodBlocX
Very impressed.
I found the whole experience very rewarding. Bespoke design, clear diagrams, handy hints, the tools for the job. And I knew I could speak to somebody if I got stuck. My raised flower bed looks really good.
Delivery came as announced, with a clear view ahead of the practicalities. Very impressed.
Beatrice Deveaux
Thank you ! Our design team was very happy to help.
Kate @ WoodBlocX
Nothing too much trouble
Great service - even when I changed the overall design. Was able to use the original blocs for the revised shape - new design by return showing the updated layout.
I have a number of different design around the garden. I would have no hesitation to recommend Woodblocx.
David Hart
Thank you ! we fully understand plans can change at any time we were happy to have helped
Kate @ WoodBlocX
Friendly and well coordinated service
Set up a deliver date 3 months on from ordering, raised a concern on the week the delivery was due as lorry driver crisis was likely to impact on scheduled delivery. Prompt and courteous replies to my emails, plus update on dispatch process was very good. Delivery was only 3 days late in the end, all items well packed and no issues with building the raised beds. Excellent and would highly recommend
Jeff Keast
Thank you for your order and your patience regarding the impact of deliveries.
Kate @ WoodBlocX
Perfect Solution
Great service, quick delivery, easy instructions to follow and beautiful end result.
I built the Low Level Raised bed for a client who is delighted with her new bed
laura arison in
Fantastic Thank you
Kate @ WoodBlocX
Went back for more!
Had a small pond at our last house from Woodblox, moved and decided to do it all again. Great product, easy to put together, looks perfect for our new garden. Thoroughly recommend.
Gail Dennant in
Wonderful Thank you for your feedback
Kate @ WoodBlocX
Great product and service.
Everything arrived well packed with nothing missing. The driver was courteous and helpful by placing the pallet exactly where I required it. It was easy to assemble and I had no problems.
Alan Gamble
Excellent Thank you for your feedback !
Kate @ WoodBlocX
Brilliant
Very happy with my raised beds.Easy to assemble and great service from Woodblox.Even arrived a day early.Would highly recommend
Margaret Walker
Wonderful Thank you for your feedback
Kate @ WoodBlocX
Extremely Happy
We have spent the weekend building our new raised beds. Without any building knowledge, Woodblocx makes it easy to build professional looking raised beds with a far superior finish to railway sleepers.
We utilised Woodblocx’ design service which we felt was imperative for a) beginners and b) any complex design requirements. Lachlan’s service (and patience) has been exceptional and we are very grateful for his support.
Richard Pye
Thank you for your feedback, which is very important to us. We appreciate your comments.
Lian @ WoodBlocX
A quality product and excellent service!
Arrived when stated and was well packaged on a pallet and safety wrapped. Instructions are easy to follow and all the parts were there. A quality product and excellent service!
Dan Head
Thank you for sharing your experience, we really appreciate your feedback.
Lian @ WoodBlocX
Lovely raised bed. Easy to build and looks good.
The WoodblocX arrived as expected and pallet was brought right up to our back gate which was very helpful. When we checked the order we found two pieces were missing. I emailed customer service and replacements were sent out very quickly. Very good customer service all round.
Sue Mayers in
Thank you for your excellent feedback, we really appreciate your comments.
Lian @ WoodBlocX
Brilliant customer service and advice.
Great service and instructions. Quick delivery and custom sized.
Marie Newman
Thank you, We really appreciate your feedback
Lian @ WoodBlocX
Well happy with outcome of pond couldn't ask for more
Great product.Customer service were a great help. Would have no problem buying again. But won't have to because its so well made thanks wood blocx and staff
William back in
Thank you for your comments, It's great to hear such positive feedback!
Lian @ WoodBlocX
Great product, easy to use and excellent results
Fast delivery, delivery driver even wheeled the palette into the back garden, great instructions
Helen Holloway
Hi Helen, Thank you very much for the brilliant feedback. All the best.
Steven @ WoodBlocX
Excellent service
Excellent.
Ver helpful and a fantastic service.
Kirsten McCall
Hi Kirsten, Thank you for the 5-star feedback. the picture looks brilliant!
Steven @ WoodBlocX
My initial dealings with WoodBlock was very competent and efficient.
Found them very helpful and can highly recommend them although I am still waiting for my second order to arrive.
Andrew BERRY in
Hi Andrew, thank you for your positive feedback. It is very much appreciated
Steven @ WoodBlocX
Professional efficient good communication
Always happy to use them any issues are sorted without fuss and promptly
Ian Lock
Hi Ian, Thank you very much for your great feedback. We are delighted that you are happy with your product.
Steven @ WoodBlocX
Above ground pond.
Design service helpful and professional. Delivered blocks as described and went together very well, extras included. Blocks dried out quickly and I finished with exterior varnish.
Very pleased.
Stephen Parker
Hi Stephen, we are delighted to hear that you are pleased with your pond. Thank you very much for the positive feedback.
Steven @ WoodBlocX
Good product. Delivered on time.
Good product. Delivered on time.
Gillian Hughes
Hi Gillian, thank you for the positive feedback.
Steven @ WoodBlocX
Good quality & on time service
The website is easy to use & provides all of the information required including the delivery date before you fill in the actual order. The delivery arrived well packed on the date originally quoted. I have now installed 3 of the 4 beds that I ordered & they have gone together well & look like they will still be in position in a good few years time.
David Palmer in
Hi David, we are delighted to hear you are happy with your beds. Thank you very much for the great feedback.
Steven @ WoodBlocX
Brilliant raised vegetable beds. Very stylish.
Excellent service with delivery as scheduled. This is the third item from Woodbloc I have ordered opinion the last year and very pleased with all of them.
Stephen Hibbin
Hi Stephen, thanks for the great feedback. We are glad you are happy with your raised bed and it is always nice to see a returning customer.
Steven @ WoodBlocX
Garden planter
My order arrived as expected. Regular email communication was received from the company. A friendly delivery & helpful driver delivered our order.
Debbie Outram
Hi Debbie, thank you for the positive feedback. We hope you are very happy with your planter.
Steven @ WoodBlocX
Good customer service fir an excellent product
Very helpful company good quality product these wood block systems are such a good idea and the option to decide size yourself is so useful
Louise Coakley
Hi Louise, Thank you very much for the great feedback. We hope you are happy with your raised bed.
Steven @ WoodBlocX
Great service; Great product
Easy ordering and communication. Friendly and professional delivery.
Simon in
Thank you for such a great review!
Lauryn @ WoodBlocX
Top notch
WoodBlocx is definitely a company name i will remember and if i need further product of this type will use them again
Barry Clayton
Thank you for such a great review!
Lauryn @ WoodBlocX
Great company
The ordered come on time , the block was easy to fit just like legs, really impressed with this company will definitely use them again.
Thank you very much for everything.
A.S.Aveyard.
Allan Aveyard in
Thank you for such a great review!
Lauryn @ WoodBlocX
Great company. Super product! Lego for adults!
Brilliant service - helpful on both the online chat and the phone. Explained everything. Delivery no problem as well.
Holly Jones
Thank you for your great review!
Lauryn @ WoodBlocX
Good service
Good service. My order was not complete but when I contacted them they sent the required parts promptly.
Jenny Nicoll in
Thank you for your great review!
Lauryn @ WoodBlocX
Great concept, great result
From ordering to delivery, the service was excellent and very speedy. The concept is brilliant and although perhaps a little bit more tricky than the video implied, as some of the blocks took a bit of encouraging to fit well, the majority went in really well and it was so much easier and exact than sawing and screwing! Overall effect was exactly what we were looking for.
Lynn Digby
Thank you for your great review!
Lauryn @ WoodBlocX
Great product, easy assembly
Great looking product, easy to assemble, and the resulting raised pond, in my case, fits the bill perfectly.
Simon Williams
Thank you for your great review!
Lauryn @ WoodBlocX
Looks great
Purchased as a raised fish pond for our baby fish to be transferred next spring, brilliant idea and so easy to construct, a bit like a adult LEGO, fun to build and looks sturdy, I was a bit apprehensive when we filled with water, everything looks fine.
Chris Mawby in
Thank you for your great review!
Lauryn @ WoodBlocX
Lovely finished product
Very good product, easy to install with good build guidance. Finished build Looking great.
Darrel Milton in
Wonderful Thank you for your feedback !
Kate @ WoodBlocX
Missing parts!
Would have been a 5 but some parts were missing from delivery and took four days for parcel force to get them to me
David Carter
Thank you for your feedback , we are sorry for the delay to your delivery regarding your missing item but I am happy that it is now corrected
Kate @ WoodBlocX
First Class
Excellent service and product First class all round.
steven rivans
Superb Thank you !
Kate @ WoodBlocX
Excellent product
Really like the quality and look of this product.
Philip Holmes
Excellent Thank you so much!
Kate @ WoodBlocX
Couldn't be happier tbh
Great communication, delivery was on-time, in fact it arrived a few days before estimated and its a high quality product. Instructions are emailed in advance of delivery to allow for preparation. Couldn't be happier tbh and the Koi love their new pond!, Thank you Woodblocx
Adrian Bridges in
Thank you ! so happy to hear
Kate @ WoodBlocX
Easy to build
I gave them a rough idea of what I wanted with a diagram and they turned that into a proper raised bed
graham harrison in
Thank you, our design team was very happy to help!
Kate @ WoodBlocX
Great product and service
Woodblocx are brilliant at first orders took ages to arrive but I guess this was covid related. Great product easy to build solid - is costly however but looks great. Would be good if we could buy individual pieces online too to add to the projects
Darren Carr
Thank you for your feedback please email [email protected] we would be happy to help with any additional parts
Kate @ WoodBlocX
Great product.
Product quality of manufacturing was of a very high precision. Detailed construction instructions were clear and easy to follow. Completed item has positive visual appearance. Communications with staff were easy, bright and welcoming.
Allan Smith
Thank you for your feedback we really appreciate it !
Kate @ WoodBlocX
Would recommend
2nd order and love the stuff, such a neat solution and enables anyone to build a raised bed
Paula McShane
Wonderful Thank you !
Kate @ WoodBlocX
Easy to use, great look!
Great product, delivery a bit slow and miscommunicated
martin racher
Thank you for your feedback we are looking into making improvements regarding delivery updates
Kate @ WoodBlocX
Excellent service and straightforward construction.
Excellent. This was my third purchase from WoodBlocX. Order placed on 19/08/21 with an expected delivery on 13/09/21. Contacted by Palletways 31/08/21 to say they had received delivery at warehouse and would I like an earlier delivery. Agreed delivery for afternoon of 01/09/21 (2 weeks earlier than expected) and it duly arrived on time. Very happy with result as the weather was perfect for construction.
Steve in
Thank you for your great review! We are delighted that you are happy with your products.
Lauryn @ WoodBlocX
Well made raised bed
This is my 5th raised bed from woodblock, they are very well made and so easy to put together. Will be ordering another in the new year.
Deb Mills in
Thank you for your great review!
Lauryn @ WoodBlocX
Superb product
Having searched the internet for a pleasing looking vegetable box, I found WoodBlocx, if a lady of advanced years can build them herself I feel that is a great recommendation. Simple to put together and the end product is so satisfying and pleasing to look at. Now to grow my vegetables.
Sylvia Birch in
Thank you for your great review! We are delighted that you are happy with your products.
Lauryn @ WoodBlocX
Exemplary Service
Excellent and cheerful service with a very wide range of product to suit most needs. Prior to arrival of the blocks we received very good guides on how to build the raised beds. The blocks and accessories arrived a day early on a securely packed pallet. Could not fault any aspect of the WoodBlox service. Would definitely buy from them again.
Gordon Coombs
Thank you for your great review!
Lauryn @ WoodBlocX
Excellent product, good value for what you get.
My order arrived ahead of schedule, well packed, the delivery was great and the product has gone together very well. The custom design process was smooth and I’ve now got exactly what I envisaged. My planters are yet to be filled but I’m very pleased, and confident they will last and look good for years.
Jenny Cope in
Wonderful so happy to have helped and well done with the build.
Kate @ WoodBlocX
Excellent service, quality product
Service was excellent from the design of our pond, answering questions, placing the order, delivery notification and delivery. All went to plan and happy with the quality and looks good and fish are happy!
Sue White in
Thank you so much for your review, we really appreciate your comments!
Lian @ WoodBlocX
Astonishingly easy!
Although delivery lead time seemed a bit long, it was worth the wait! Installation instructions were very clear and the product (planter) very robust. I have used WoodblocX in the past and can confidently recommend them.
Mike Roe
Thank you for your patience with the delivery and for such great feedback!
Lauryn @ WoodBlocX
Very pleased with the product and customer service
It was easy to order online the exact sizes I wanted for my raised planters and the assembly instructions were very clear.
The product met my expectations and the delivery included some spare components.
I also found Woodblox quick and easy to contact by telephone and received very helpful advice on lining the planters.
David Y in
Wonderful! Thank you for such great feedback.
Lauryn @ WoodBlocX
Excellent service - Love my raised bed
The service I received was excellent, delivery was on time, and as I had to adapt the size of the raised bed I contacted Woodblocx and they kindly sent a truck to pick up all the unused blocks and parts and I was refunded for them.
I have recommended Woodblocx to my friends who all love mine.
Kay Bright in
Wonderful! Thank you for such great feedback.
Lauryn @ WoodBlocX
Stylish and quality product
Great products, delivered exactly as advised, easy to assemble and very smart appearance once in place
Graham Tulloch in
Thank you for your great feedback!
Lauryn @ WoodBlocX
Nice Company to deal with.
The company service is very good. Friendly helpful staff. Unfortunately, had to wait several weeks for my raise bed due to Covid/Brexit.
Mrs C in
Our lead times are longer due to very high demand so we really do appreciate your patience.
Kate @ WoodBlocX
Great Product
Whilst delivery was a little slow, the product is excellent quality and very easy to assemble.
Simon Moon
Thank you for your patience with your delivery, we really appreciate your great feedback!
Lauryn @ WoodBlocX
Very good product - very satisfied customer.
Internet presentation of products was excellent which gave confidence to proceed to an order. The order was dealt with efficiently and the product was received a week earlier than originally planned. The construction instructions were really helpful and I (with my limited experience) was able to construct the planter in an afternoon with no problems. More than satisfied. Hope to use your products again. Many thanks.
Paul Evans in
Wonderful! Thank you for your great feedback.
Lauryn @ WoodBlocX
Delay in delivery blamed on Covid and Brexit. I did not understand that.
All the pieces were delivered, including a tool that was not mentioned in the assembly instructions, which I did not find until i was tidying up.
Ken Wilson in
Thank you for your feedback. Across the UK there is a national shortfall on HGV drivers having an impact on longer delivery times, we appreciate your patience on this matter.
Kate @ WoodBlocX
Easy to build
Yes I would recommend WoodBlocx to anyone, the designer was happy to change the design that I gave him in the first instance, delivery was good
graham harrison in
Wonderful! Thank you for your great feedback.
Lauryn @ WoodBlocX
Raised bed
Love my raised flower bed, easy to construct, had some missing parts but arrived within days after contacting company. Excellent purchase.
Biddy
Wonderful! The bed is looking great, thank you for your feedback.
Lauryn @ WoodBlocX
Great product
Great product , well
Made with clear instructions on assembly , this is ours second woodblocx purchase
steven francis
Superb Thank you for your second order !
Kate @ WoodBlocX
Great job!
Really helpful re sizes and options.
All arrived when promised.
Kit was in good order.
Stuart Whittaker
Wonderful Thank you !
Kate @ WoodBlocX
Excellent quality product, good customer service
We are very pleased with our raised bed. it is excellent quality and the service we had was really good.
Sara Allen
Thank you very much ! We were happy to have helped with your design
Kate @ WoodBlocX
Excellent raised bed
Arrived as described. Easy to assemble. Great quality product.
Nicky in
Excellent Thank you !
Kate @ WoodBlocX
Satisfied customer
The product was delivered when requested. It's necessary to carefully and exactly follow the build instructions. The extra wood and plastic dowels were not needed, but good that they were included.
Anthony Miles-Prouten
Thank you !
Kate @ WoodBlocX
Worth waiting for....
Yes we had to wait a while for delivery but it arrived when they said it would so can't really complain
Andrew Salisbury
Thank you for your patience we are so happy to hear it was worth the wait
Kate @ WoodBlocX
Great
Everything was as described and they cope with delivery issues really well.
Christine Storey
Thank you we really appreciate your feedback and understanding
Kate @ WoodBlocX
They provided a design that met my requirements.
They provided a one off design for a garden retaining wall - I gave them the desired dimensions that I wanted and after a couple minor adjustments they produced a wall that met my requirements. The blocks arrived when they said they would.
Victor Boarer
Thank you very much for your feedback and order our design team was very happy to have helped!
Kate @ WoodBlocX
Good design
Very happy with it, went together as advised information.How to construct it easy to follow.and looked just as we expected.
Susan Sainsbury
Wonderful ! Thank you so much for your feedback and order
Kate @ WoodBlocX
excellent service amazing product easy assembly
I would recommend them to a friend, as the product is excellent, it is a bit more expensive but makes up with the quality.
patricia pasfield in
Thank you !
Kate @ WoodBlocX
WoodBlocs Good but with some problems.
The service was good, the two deep beds arrived promptly and now look as I expected them to. The drilling of the individual blocks was not so good. I had to find a drill to fit and finish some holes off to get the dowels to go in. It is possible to get things in the wrong place - no instruction sheet included and the video not specific enough
Frank in
Thank you for your feedback! Our customer support team would have been very happy to help with this issue and resend parts to you, as well as resend instructions that are previously emailed. Please let our team know if you require any further assistance [email protected]
Kate @ WoodBlocX
Good but expensive product but completely hopeless delivery
Promised delivery dates were given - I waited in but no one delivered over 4 days
John Keayes in
Thank you for your feedback - Our customer support team has been previously been in touch - We do apologise again for the delay to your delivery due to the national shortfall of drivers we experience some delays out of our control and a refund for this delay has been issued please let our team know on [email protected] if we can help with anything further.
Kate @ WoodBlocX
Superb product and excellent quality and so easy to assemble.
Superb product and excellent quality. So easy to put together. Ordered 3 raised beds for the bowls club, in memory of my dad. Everyone at the club have commented about how stylist they are and how nice they look. Initially made an error on the sizes when first placing the order, but a quick phone call to customer services and it was sorted quickly and easily. Also arrived 2 weeks early than originally indicated but we were informed well in advance of delivery. Highly recommend WoodBlocX if you're looking for ways to improve your garden - they will even help you with the design if you are looking for something bespoke.
Ian P in
Wonderful! Thank you for your great feedback!
Lauryn @ WoodBlocX
a new flower bed in a short time
I love the system, the order did exactly what it said it would. It was easy to assemble and looks great
Veronica Shirley in
Thank you for your great feedback!
Lauryn @ WoodBlocX
2corner raised beds
Great, easy to put together and great customer service
Gemma Harrop
Wonderful Thank you .
Kate @ WoodBlocX
Great product, great price, easy to assemble.
Great quality product, easy to assemble, reasonably priced. Would definitely recommend.
Claire Snowdon in
Thank you so much for your feedback.
Kate @ WoodBlocX
Fantastic product and service.
Great product. So easy to do myself without needing any help, diy experience or complex tools. Really helpful customer services too.
Natalie in
It's so god to hea
Kate @ WoodBlocX
Well made
Very well made and looks lovely put together. The delivery was also very well managed and I was kept up to date.
kayleigh beirne
Thank you for your feedback, We really appreciate your comments.
Kate @ WoodBlocX
Excellent Customer Care
I recently received and successfully built my second order, and require to thank WoodBlocX for their considerable understanding and willingness to amend the agreed delivery date on two consecutive occasions!
This was as a consequence of my travel disruption due to COVID19 restrictions, and not theirs!!!
GCT
Thank you for your feedback we were happy to have helped.
Kate @ WoodBlocX
Continued excellence.
This was my second purchase and they continue to impress. An easy to use product with very clear instructions. Delivered quickly.
Nick Lea
Thank you for your repeat business
Kate @ WoodBlocX
excellent company
i am very pleased with the service and the product , i ordered an above ground fish pond size 1.5 x 1.85 x600 deep all went together as instructions, the fitted liner was ordered by wood blocx and they both came on the day that i wanted all together , it was a change to deal with a company that done exactly what they said they would do from start to finish, excellent company to deal with will highly recommend
shaun luby
Thank you for your feedback we were happy to help
Kate @ WoodBlocX
Quality product. Easy to construct.
Excellent service, with great advice and prompt replies. Great product - looks and quality. Easy to construct abit like large adult Lego.
Richard White in
Thank you yes we totally agree
Kate @ WoodBlocX
Great result from a great company
Great service, people and product
Very supportive team always on hand to speak to, chat to and receive prompt responses
Steve Greenup
Thank you our team is always happy to help
Kate @ WoodBlocX
Excellent service
Very helpful staff both when it came to ordering and with one small technical question I asked while assembling the raised bed , delivery was excellent also.
Derek Chapman in
Thank you for your order and feedback
Kate @ WoodBlocX
very satisfied customer. could not be simpler
A really excellent product. Easily understood instructions. Most difficult part was getting the ground level. I would recommend this product to family and friends
Alan Green in
Thank you for your order and lovely feedback much appreciated
Kate @ WoodBlocX
Fantastic customer service
Exceptional Customer Service, delivery was earlier than stated.
Dreat product
Malcolm Curtis in
Thank you as a family run business we really do appreciate your feedback
Kate @ WoodBlocX
Great product and easy to build.
After a mixed up delivery date it arrived safely.
Stephen Hibbin
Thank you our delivery partners have been working very hard to stay open in these times
Kate @ WoodBlocX
Excellent product and customer service
Excellent product and service. Half complete and very happy with the result.
Zoe Barefoot in
Excellent Thank you
Kate @ WoodBlocX
Perfect
The wood arrived at the right time and exactly needed and easy to fit.
James Mackay
Thank you
Kate @ WoodBlocX
Great service
Service was great. Liked the design service. Meant that I got the right design for my project and the order was accurate
Fiona McIntyre in
Thank you for using our free design service, we were very happy to help.
Kate @ WoodBlocX
Good company to deal with.
As before when we bought the raised beds the service was responsive, efficient and friendly
Graham Lowe
Thank you
Kate @ WoodBlocX
Good product, good service, great result.
Definitely recommend using the free planning service to ensure all the right parts are ordered and to generate bespoke assembly instructions. I actually enjoyed building my new beds, and I'm very pleased with the results. Everything turned up on schedule and the delivery driver helped me with the pallet.
Dan Waldron in
Thank you for using our free design service
Kate @ WoodBlocX
Everything was as expected.
A well finished product combined with excellent service.
David Neill
Thank you for your positive feedback.
Kate @ WoodBlocX
Just perfect
Excellent in every way. The design service was superb and helpfully was amenable to a changed specification. The instructions were comprehensive and clear. Delivery was as promised, and the driver went to great lengths to make everything as convenient as possible. The pallet was neatly packed and a missing item was dispatched with all speed following an email. Product quality is excellent and everything went together perfectly. The assembled raised beds look superb. Highly recommended!
John Fidler
Thank you for your excellent feedback, we really appreciate your comments!
Kate @ WoodBlocX
Excellent product, excellent service
Clear website, delivery as forecast, absolutely no issue with anything
Philip Hill in
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Kate @ WoodBlocX
Amazing quality product
Amazing from design to delivery. Brilliant product with perfect instructions. Very very pleased
Lorraine Reeley
Thank you for such a great review!
Kate @ WoodBlocX
Good product easy to put together all parts there
Good arrived on time delivery good driver very help
Ada Johnson
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Kate @ WoodBlocX
Easy to assemble and looks great
Great instructions very easy to follow. Easy to assemble and looks great
Richard Nightingale
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Kate @ WoodBlocX
Fab
Really easy to put together. Longer delivery time but worth the wait. Came when it was supposed to. Really pleased with pond.
Jan Wiseman in
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Kate @ WoodBlocX
Real Customer Care
Responsive and knowledgeable. I was given a clear sense that they cared about their customers.
Graham Lowe
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Kayleigh @ WoodBlocX
Great product which is easy to construct
Excellent service. Delivery on time. Design tem produced a specifcation that met my requirements.
Gordon Roscoe in
Thank you for your great review.
Kayleigh @ WoodBlocX
My Woodblocx experience
Extremely pleased. Excellent help in configuring what I wanted and great delivery service. Really pleased with the result.
Ian Kinnear in
It's so good to hear such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
Good quality product
Good quality product that was pretty quick to build and very simple to follow instructions. Would recommend.
Neil Leonard
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Kayleigh @ WoodBlocX
Another successful Installation
The online process was straightforward, the delivery was as stated and on time, assembly was well documented and relatively easy to follow - but do read them ll the way through first - and the end result is pleasing and delivers a practical solution for the given space.
Keith Maltby
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Kayleigh @ WoodBlocX
Sound service.
Provided what it said on the tin. Prompt responses, design service, advice...All very good.
Kenneth Allinson
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Kayleigh @ WoodBlocX
One of the best companies I have ever had the preasure to deal with
I have dealt with WoodBlocx on several occasions and received an excellent service every time. They have always gone that extra mile to accommodate my particular requirements. Brilliant company with staff only to happy to help. I would definitely recommend using WoodBlocx for all your garden projects.
David Petty in
Such excellent feedback! thank you so much for your continued custom.
Kayleigh @ WoodBlocX
Great product. Their bespoke design service is second to none.
1st Class.
Terence Kathrens in
Thank you for your wonderful feedback!
Kayleigh @ WoodBlocX
Grown up Lego for gardeners that anyone can build.
I was a little disappointed that with the website consistently promising 4 days delivery time, when I actually placed the order I had to wait nearer 4 weeks. You need to look at what the website is promising and make it more realistic.
Geoff Jenkinson
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Kayleigh @ WoodBlocX
Good product, good service
Helpful and speedy response by the design team.
Howard Riddell in
Thank you for your positive review
Kayleigh @ WoodBlocX
Very professional look
Looks good and easy to build. Looks very smart in place.
Gordon Bennie
It's great to hear such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
Great service
Great service, all my questions answered quickly. Able to bring my delivery forward once schedules allowed.
Emma Oswald-Haggett
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Kayleigh @ WoodBlocX
Excellent product
Excellent. A quality product. It was fun to put together and looks great. Just need to make sure the surface you are building on is flat so that the raised bed is square.
Desmond Hope in
Thank you for reviewing your order and for your suggestions, we appreciate your review!
Kayleigh @ WoodBlocX
Quality product
Good quality product, good service, relatively easy to assemble using the downloaded instructions
Chris Bamford
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Kayleigh @ WoodBlocX
Delighted with whole experience of using Wood Blocx for my raised pond.
Great customer service. Good quality materials. Comprehensive instructions. Fabulous result.
MAURICE WHEATCROFT in
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Kayleigh @ WoodBlocX
Prefect raised bed
Delivered to my front door. Bed was easy to build and looks great.
Mary Faver in
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Kayleigh @ WoodBlocX
Small wall
Having bought kits and bespoke creations from these guys many times, I just know the product and the end to end service will be excellent. Once again, it was. I 100% recommend this company and the excellent team.
Ian Mottram
Thank you for your review and continued custom, we really appreciate that!
Kayleigh @ WoodBlocX
Excellent product and service
Reliable service from WoodBlocX. Delivered on time, easy to use. Get the first level correct and the rest is very easy and quick.
Robin Dew in
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Kayleigh @ WoodBlocX
Super simple and really great planer,
We were really impressed by the easy of ordering. The quality was great, and the instructions were super simple and easy to follow. The hardest bit was getting the ground level and stable to build up from. Once that was sorted the raised planter soon took shape, and was completed in about 90 minutes. We were blown away by the results!
Patrick Evans in
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Kayleigh @ WoodBlocX
Raised beds with style
Great, responsive to any enquiries. Everything arrived in due date and instructions quite clear. WoodBlocX raised beds look great in Keder greenhouse.
Stewart MacPherson in
It's good to hear such positive feedback, thank you.
Kayleigh @ WoodBlocX
Excellent product. Delighted to have discovered this company.
WoodBlocX's product was exactly as described, excellent quality, delivered on time and a pleasure to assemble. I would certainly buy from them again.
Sue boyle
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Kayleigh @ WoodBlocX
Lining terrubke
Thanks for getting in touch and resolving my issue to my satisfaction, really appreciated, would not hesitate to order from you again.
Karen Davis
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Kayleigh @ WoodBlocX
Great product but long delivery lead time.
We love Woodblocx and have undertaken 5 projects in our garden using them over the last few years. The only disappointment this time was the length of time it took for our order to be delivered. I guess this can be explained by the current circumstances but waiting nearly 2 months was a bit frustrating since the weather is now not as good for garden building projects.
Freya Askham
Thank you for your continued custom and your patience with our delivery times during Lockdown. We appreciate your feedback.
Kayleigh @ WoodBlocX
Replacement of an old Raised Bed
First class. The design team were very helpful with suggestions for my plan.
Colin Clements
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Kayleigh @ WoodBlocX
Delivered on time, excellent installation instructions & an quality product
First class service!
David Neill
It's great to have such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
Happy customer
Straightforward ordering process. Took 6 weeks to arrive but came when Woodblocx said it would.
Jem Brown
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Kayleigh @ WoodBlocX
Easy to build
Great product,yes I would buy again and recommend to friends, you have to make sure that the bottom row is perfect,once that is done job is easy.
graham harrison in
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Kayleigh @ WoodBlocX
Easy
Very helpful design from just measurement and written details delivery excellent easy to build and lots of good comments from everyone who see it
Karl Rasmussen
It's good to hear such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
A first class product
First class product and delivered exactly on schedule. This is a great product and I would recommend it to any potential buyer
Sandy Douglas in
Thank you for such a great review!
Kayleigh @ WoodBlocX
Can`t fault the raised beds.
Excellent quality raised beds. Ordered two several years ago, and ordered two more recently. Slight hiccup with the delivery.
carl chadbond
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Kayleigh @ WoodBlocX
Great Service
Excellent service. Goods were delivered on time and in good condition. Plans were clear and easy to follow. Very happy with finished product.
Rory Maxwell
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Kayleigh @ WoodBlocX
Excellent Service, Excellent Product
The whole WoodBlocXs experience was excellent from start to finish, from the initial phone enquiry, the bespoke design service, through to delivery. The whole team were professional, knowledgeable and very helpful. Our WoodBlocXs design was easy to build and looks great.
Karen Farrow
It's great to hear such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
First class well designed product
Excellent well thought through design and assembly instructions
David in
Thank you so much for your feedback, we really appreciate that!
Kayleigh @ WoodBlocX
Very Happy Customer
Brilliant product and brilliant service. The raised bed was so easy to put together. We laid out all the parts so that we could clearly see what was what. We then laid out each level before starting to put together. I had an issue with one of the capping pieces, it had split along the middle. I took a photo and sent it through to WoodBlocX and got a quick response and a new piece was delivered in no time. Very satisfied.
Tracey Croft
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Kayleigh @ WoodBlocX
Worth every penny!
Quick delivery, easy to assemble. Brilliant product.
Peter Jones
Thank you for such a great review!
Kayleigh @ WoodBlocX
Great product
I thought that a woodblocx wall would nicely fill a corner of my garden, but was concerned about assembly. The design service was great, the instructions clear and the product arrived in good condition and on the requested date. It also assembled well in a sloping part of my garden. I will buy more of these for other raised flower beds, once my retaining wall settles down over the winter.
Norman Maitland
Thank you for such great feedback and we look forward to hearing from you in the future.
Kayleigh @ WoodBlocX
great product, great looks and a great company!
From the first phone call ordering the pond to the final delivery, everything went smoothly and arrived on time. It was unfortunate that it took a few weeks due to Covid-19 but well worth the wait. And so easy to put together. However, there are no words on the instructions, so make sure you put it together in the order shown. It's all colour-co-ordinated. If I had more room in my garden I would definitely buy a pond for fish and other creatures from them. This one is just too small as there is no room for a circulating and filtering system. We 're very pleased with the final look, also.
Colin Tall in
Thank you for your positive feedback!
Kayleigh @ WoodBlocX
Value for money, Superb service, Would recommend, Will buy again.
Superb service, arrived really quick, it was easy to build but i would recommend help with pond liner, not easy on your own.
Great customer service would recommend to anyone looking for a raised pond.
Paul Buckingham in
Thank you for such great feedback
Kayleigh @ WoodBlocX
The first one I purchased went together perfectly the recent
Delivery great designed well , very helpful company! Slight issue with the top capping not fitting correct a couple of the caps were out in dimension and required some heavy help to fit better ! Long screws and a large lump hammer finished the job off
john farrow
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Kayleigh @ WoodBlocX
lovely raised beds
This is our second raised bed & we've just ordered two more, they are so easy to build & look very substantial & attractive, we look forward to many years of home grown vegetables in them
JUNE white
Thank you for your wonderful feedback and for your repeat custom!
Kayleigh @ WoodBlocX
Excellent Purchase
Ordering was very straightforward. The order arrived on time and very well packaged. Simple to assemble and looks great.
Rita Brudenell
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Kayleigh @ WoodBlocX
Great product andeasy to construct
The whole service was 5 star from ordering to delivery and we now have a very nice looking and functional raised bed . I would recommend this product to all as it is easy to construct and looks great when finished.
Malcolm Phillips
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Kayleigh @ WoodBlocX
Easy to construct and a truly quality product 5*
Excellent.
David Wisbey
It's great to have such wonderful feedback, Thank you!
Kayleigh @ WoodBlocX
Great product, easy to build, delivered when we needed it.
Great. The order arrived a day early from the original date which we requested. My wife called to ask if the delivery could come a day early, and it was no problem. The actual delivery was ok, and we have put together the product no problem.
Andy Mercer in
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Kayleigh @ WoodBlocX
Super Service
The items were received within the times quoted when the order was placed. We had good communication throughout the waiting period with advice as to when the goods would be dispatched and how to track the order.
The couriers were excellent, telephoning to say when they would be arriving and offering to take the packed down the drive to the most convenient spot, although we were lucky that the layout of our property did allow this.
Darrell Hudson
It's great to have such wonderful feedback, Thank you.
Kayleigh @ WoodBlocX
Fantastic service.
Had one piece missing .Rung customer service and the part we with me in 3 days . Fantastic service.
Robert Cleverley in
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kayleigh @ WoodBlocX
Looks great and does the job.
Great service under difficult times. The square raised planter was for my acer which had outgrown its barrel and as usual it was easy to assemble. (I had purchsed four raised vegetable beds back in 2012)
Anthony Thomas in
Thank you for your wonderful review, we really appreciate your comments.
kayleigh @ WoodBlocX
Fab raised beds
Great product and really easy to use! We ordered three raised beds and as my husband has been too ill to do any work I thought this looked easy enough to handle and it didn’t let me down! The blocks were all delivered on the delivery date advised and packed really well, on all three beds the levelling of the first layer took a bit of time but it was just me fitting them and my garden is so uneven but once the first level was completed the beds went up really quickly and easily for just me to deal with, I’m really pleased and they look fab! Will be ordering again when I’ve redesigned my veggie patch ?
Emma Sargent in
Thank you for such positive feedback, we really appreciate it.
kayleigh @ WoodBlocX
“Wood” buy again.
Delivered on date agreed, sales contact agreed to defer delivery due to us being away on holiday.
Bill Lamb in
Thank you for your positive feedback!
kayleigh @ WoodBlocX
Fantastic product and service
Even though this order was placed during lock down and the staff were working from home the service was brilliant and delivered on the day I was given. Great product as always as we have purchased from them before and been very pleased with it all.
Terry Baker in
Thank you for your positive feedback and your repeat custom. We appreciate your comments!
kayleigh @ WoodBlocX
Fantastic service.
Provided a five star service after one piece was missing ( came in 3 days )
Very polite staff and very helpful.
Robert Cleverley in
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kayleigh @ WoodBlocX
Good product
Very pleased with the result - it took us overall 3 days to complete building our raised beds, they look good. Sometimes the building was a little tricky, but we managed to overcome the problems. The design to fit worked really well for our small garden, and so justified the cost.
There were problems with the delivery, which was 4 days late and without explanation - fortunately due to lockdown there was always someone at home. Problems not down to WoodBlocx themselves, who were very responsive and did respond to my emails/got in contact with the carriers. All worked out in the end.
Ms A R Scott in
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kayleigh @ WoodBlocX
Lovely, friendly company. Highly recommended.
Fantastic service, very approachable and understanding when I contacted them with a few initial questions. Even the delivery person was very nice and friendly!
Roger Nuthall in
It's great to hear such lovely feedback, Thank you! We really do appreciate your comments.
kayleigh @ WoodBlocX
Very happy with the product and service
Very helpful with placing our order for the correct size for us. We sent photos and dimensions and our end result was just what we wanted.
Jessica Tuffill
Thank you for such positive comments regarding our service, we appreciate your review
kayleigh @ WoodBlocX
Delivery efficient and on time.Kit easy to assemble
Although there was quite a wait for the kit because of demand during the pandemic, the delivery was made on the day I requested and the delivery driver phoned as arranged. He brought the package - which was not the heaviest - to the garden.
Clifford French in
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kayleigh @ WoodBlocX
Quick, easy, great.
I chose woodblocx because I wanted a specific size wooden planter that I could assemble myself. It did exactly what it said on the tin - arrived on time, assembly was quick and easy and the finished planter looks great.
Will definitely recommend to friends.
Barbara in
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kayleigh @ WoodBlocX
Looks amazing!
really easy to build and looks fantastic. Great addition to the garden, cheapest and easiest way to get a great looking pond.
Peter wright
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Kate @ WoodBlocX
Excellent product and great communication
Excellent product and regular updates on progress of order. The lead time was about a month.
Edward Koch
Thank you very much for your excellent feedback, we really appreciate your comments.
Kate @ WoodBlocX
A+ service Delivered on the date expected and a brilliant product
Delivered on the date expected and a brilliant product
Kevin Hockney
It's great to have such wonderful feedback, thank you!
Kate @ WoodBlocX
Good Customer Service and delivery well handled. The product is fantastic.
The delivery was well handled. Customer Service answered my queries about levelling out the area of the lawn where the raised bed was to be located. The actual installation was straight forward and the bed looks great.
Mark Nelson
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Kate @ WoodBlocX
Great service
Arrived earlier than originally stated which was a bonus for me. Delivered to the exact spot in my front garden i needed it to be dropped. Great service again. This was my second order from them.
Chris Day
Thank you very much for your excellent feedback and repeat custom!
Kate @ WoodBlocX
Order arrived on date stated and went together easily and would recommend
Arrived on the date stated and went together easily all done in one day, I would recommend them and would certainly buy from them again.
David Baker in
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Kate @ WoodBlocX
More information in the video please.
I am very happy with my raised bed now it is constructed.
The pallet was even delivered early.
Construction was more difficult than the video suggested. The hardest parts were at the corners and buttresses where the plates were fitted and the next layer would have a rock above the plate. The video doesn’t show this part in any detail, it would be helpful if it did.
Now the bed is planted up, it doesn’t show, but it was disappointing that I couldn’t get it right.
Antonia Ashcroft in
Thank you very much for your excellent feedback, we really appreciate your comments.
Kate @ WoodBlocX
Building of a seating area for around ten or twelve people.
The design team followed my ideas and quickly created the plan for the build.
All the necessary parts were there and the instructions were adequate.
The only difficulty I encountered was with the metal angle brackets. It would be helpful if the holes were slightly bigger thereby allowing a little more tolerance when trying to put them in place.
Stewart Smith
Thank you for your feedback, which is very important to us. We appreciate you taking the time to leave your comments.
Kate @ WoodBlocX
Great Product, great design support
The product is excellent and the design support provided was tailored to my requirements.
Kevin Martin
It's so great to read such wonderful feedback - thank you!
Kate @ WoodBlocX
Excellent Product and Service
I used the the design service for a garden retaining wall. This was quickly completed and ordering/delivery was very straightforward with everything arriving as planned. Although I had no problems with assembly I had several follow up emails asking me to contact them if I had any problems or questions. Overall from design to completion I cannot fault the service or product.
Neil in
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Kate @ WoodBlocX
Perfection
Everything about our purchase from WoodBlocX was excellent. Easy to order, instructions, delivery, construction and the final product. Couldn’t have asked for more.
Peter Douglass in
Thank you for your fantastic comments, we love to hear such wonderful feedback!
Kate @ WoodBlocX
The answer is yes.
As a returning customer my expectations are high and I was not disappointed. Communication and all round service is excellent as always.
Ian Mottram
Thank you for such wonderful feedback and repeat custom, it really is appreciated.
Kate @ WoodBlocX
raised beds
This is our 3rd raised bed from Woodblocx, they are very sturdy & easy to build. We will be buying 4 more towards the end of year for our vegetable garden
JUNE white
Thank you very much for your excellent feedback and repeat custom!
Kate @ WoodBlocX
Excellent service
Excellent service! Was kept up to date with delivery, and easy to understand instructions!
Chris Page
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Kate @ WoodBlocX
Easy to construct, excellent quality, well worth it and great value
So easy to construct, and follow the well written instructions. The YouTube videas also help. The hardest part was levelling the ground for the first base layer!!!!
The quality looks great and time will tell
The only constructive point I would make is why don't Woodblox include the final layers Dowels pre-cut, rather than having to saw/cut off when installed or buy a "one time use" tool as part of the order.
I also called to check a couple of points including whether ground pegs were needed (they were) and they were exceedingly helpful
Guy Deatker in
Thank you for your feedback and suggestions, I am glad to hear that you found it so simple.
Kate @ WoodBlocX
good feature
excellent piece of diy
cheers
roy
ROY JACKSON
Thank you Roy, your feedback is appreciated.
Kate @ WoodBlocX
Excellent service and delivery. Superior product.
Excellent service and delivery. Superior product.
Lynn Simpson in
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Gemma @ WoodBlocX
Quality product delivered efficiently
Second major order to spruce up our garden. Love the simplicity of build and quality of product.
Greg Heaton
Thank you for your repeat order, we really appreciate it and for taking the time to leave us feedback.
Gemma @ WoodBlocX
Great product, excellent instructions and easy to build
First class. Arrived on time and fully complete.
Andrew Smith in
Great! Thank you very much for your feedback
Gemma @ WoodBlocX
Excellent service throughout.
Easy to order, items packed securely and kept advised of the progress of my order throughout. Would definitely use Company again.
Pat Tomsett
Brilliant, thank you very much!
Gemma @ WoodBlocX
Prompt service, reasonable delivery leadtime and good product
Prompt service, reasonable delivery leadtime and good product
kieran Lynch
Brilliant, thank you for your feedback
Gemma @ WoodBlocX
A good product and customer service was great.
Communication was simple and effective.
Paul Watkins
Perfect, thank you.
Gemma @ WoodBlocX
The most 5 star 5 stars I have ever given! Brilliant product and service!
Woodblocx turned an unrealistic dream of renovating a garden into an affordable DIY reality. The product is fantastic and the customer service is exceptional. Their patience and support while I had to amend measurements and make additions to my order was incredible and made the whole process so stress free.
Josh Franks
Thank you very much for your review, we totally understand that our customers may need to update measurements and make changes to orders, its no problem at all! We really appreciate your feedback
Gemma @ WoodBlocX
A Brilliant concept
Arrived early (a plus), well packed, plenty of extras included and detailed instructions sent on line. A very well thought out method of building a retaining wall
Paul Grantham in
Thank you very much for your order.
Gemma @ WoodBlocX
Great product and service
Great product and customer service. I asked a question and promptly got a great answer. The raised bed arrived a day early but we were informed and it actually worked out very well having it a day early. Being e mailed the plan prior to delivery was really helpful.
Judith Skitt in
Thank you for your feedback, our team are always happy to help!
Gemma @ WoodBlocX
The high level planter made to my dimensions
spot on service . great people to buy from and work with! sent an e mail with a sketch of my requirements and received a full and complete breakdown of the product and assembly instructions designed specifically to my dimensions, They pulled out all the stops to meet my delivery requirements, however when the pallet of components arrived it was somewhat over facing with the mountain of wood, plastic securing pegs along with steel bars and metal corners and securing angle plates ! however once I had the first layer installed and levelled things became much easier with layer by layer diagrams to follow ! within the day the structure was complete !
I am well pleased with the final structure which is sturdy and dutiful ! will be buying another one just the same as the one already purchased in the short term , now on with the potato growing !!!
john farrow in
Thank you for your feedback and good luck with your potato growing!
Gemma @ WoodBlocX
Great product, good service, easy to build
The order process was very easy, communication from Woodbox was good with the instructions sent for construction very simple to follow. Delivery was on schedule and the finished product is excellent. I will definitely be buying from them again. One thing to note is that delivery is by Palletline, not all depots of Palletline have smaller vehicles which in my case meant I had to meet the delivery lorry and transfer the delivery to my little Fiat 500. But because none of the blox are too large this was easy to do.
Stephen Simons
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Gemma @ WoodBlocX
Great product
Delivered when stated, easy to assemble, beautiful finished project
Nicola Entwistle in
Superb, thank you for your feedback and for sharing your photos, we really appreciate it!
Gemma @ WoodBlocX
your service so good and your products well made.
very helpful staff on phone and delivery very very good as delivery driver was very good at delivering the bench, as he was on time and put the bench kit in our garden out of view. so very pleased and now have a very nice sturdy WoodBlocX bench.
Brian Watts in
This is great to hear, thank you so much
Gemma @ WoodBlocX
Great product really happy
Highly recommended
Martyn Hammond in
Thank you
Gemma @ WoodBlocX
Excellent design and Quality
Excellent product exactly as expected. Would have rated 5 star if delivery lead time had been less than 1 month - only niggle.
Derek Holmes in
Thank you for your feedback, yes the lead time is a little slower at the moment due to our social distancing measures, so please accept our apologies for that.
Gemma @ WoodBlocX
Great help, instructions and service.
Very helpful design service and even the delivery guy was super helpful putting the pallets in a convenient spot to prepare for building. Nice clear plans to build from and very easy to assemble.
Matthew Lancaster in
That's great to hear, thank you.
Gemma @ WoodBlocX
Excellent service and product. Such a fantastic idea.
Sent my measurements and next day my design came through. Brilliant service. From ordering to delivery was a longer than I hoped but due to Covid it was explained when ordering and all came on the day promised. All in all a near perfect experience. I wouldn't hesitate to recommend to anyone. Nothing was too much trouble and answered all my questions before ordering.
Craig Johnson
Fantastic, thank you for your feedback
Gemma @ WoodBlocX
Worth every penny
Ordering was very easy and I know we are on lockdown but six weeks delivery was a bit on the slow side. But when it eventually arrived, it’s a great product. Very easy to erect. not cheap but worth every penny
Roger Dixon
Thank you
Gemma @ WoodBlocX
Good overall
Every thing was well managed with items arriving on the date quoted, which due to COVD19 was good. One end of the coping has a visible crack, which is a shame
Tony Barnas
Thank you for your feedback, sorry to hear about the crack capping, we are always happy to replace any parts if needed.
Gemma @ WoodBlocX
Good quality raised beds
Well thought out and well made kits. Would buy more in the future.
L Smith
Thank you
Gemma @ WoodBlocX
Well worth it.
The kit and instructions were great, much more than you normally get, so made it easy to erect. I would recommend this to anyone needing a raised bed.
ANTHONY HUTCHINGS
Thank you for your review
Gemma @ WoodBlocX
Fab planters
Fab product, great system, really pleased with our planters.
Dave Robson
Great, thank you very much
Gemma @ WoodBlocX
Excellent service
Straight forward and simple with good advice.
Andrew Swanston
Thank you
Gemma @ WoodBlocX
Highly recommend
Fantastic product - looks great, easy to put together and good service.
Marc Rogers
Great! Thank you for your review
Gemma @ WoodBlocX
We love the product. It looks fantastic in our garden.
The service was Excellent. Even more so when considering the current lockdown situation.
We were looked after by Lachlan Stariski whoWas extremely helpful and knowledgable about the product.
Trevor Stapleton in
Brilliant! Thank you for your feedback
Gemma @ WoodBlocX
Great product, but bit slow supply
Great product & design service, supply lead time quite long (maybe due to CV) and when arrived some components were missing / over supplied. However the errors were acknowledged and fixed within 2-3 days. End result is a set of great planters and retaining wall - very pleased and would recommend
David Donaldson in
Great, thank you for your feedback we really appreciate it.
Gemma @ WoodBlocX
Great product
They delivered on time and gave good building instructions
Beth Judge
Thank you
Gemma @ WoodBlocX
Helpful staff, good product
Good, helpful service
Peter Emery
Thank you.
Gemma @ WoodBlocX
Great product
Really good service just as described product although had to get some help in putting it up its not really a one person job
Susan Massey
Superb, thank you
Gemma @ WoodBlocX
L shapes raised beds
Made to measure L shapes raised beds ordered for our garden. Really pleased with them! Easy to put together. Rang after ordered as needed my L shape bed measurements flipped was easily sorted by the team.
Would use again and recommend!
Emily Taylor
Thank you for your feedback
Gemma @ WoodBlocX
Great product well designed
Great product well worked out, easy to assumble and good to look at. Planning / design tools made it a pleasure to do. Would by again!
Peter Heelas
Excellent, thank you for your feedback
Gemma @ WoodBlocX
Great thanks.
Great thanks, but a long delivery time!
Giles Alden
Thank you for your feedback.
Gemma @ WoodBlocX
EXCELLENT AS USUAL
USED WOODBLOX SEVERAL TIMES ALWAYS DELIVER ON TIME AN EXCELLENT PRODUCT
Raymond Higgins
Brilliant, thank you very much for your repeat order
Gemma @ WoodBlocX
First Class product and service
This is a high quality product, durable and attractive, And we've just ordered another
one.
Gary Froggatt
Fantastic Thank you for your repeat order
Kate @ WoodBlocX
Excellent service
It was delivered one day early, which was not a problem with working from home! However, five pieces of one wall were missing. These were posted out without question as soon as Woodblox received our claim and arrived a couple of days later.
This is the fourth kit we have had from them. Need one say more?
Paul Kalbskopf in
Thank you for your fourth-order, I am happy that we solved the issue so quickly so thank you for your understanding in these busy times
Kate @ WoodBlocX
Very good product
Ordering and delivery went smoothly and construction was relatively simple despite this replacing an existing, rotten structure which meant I had to fix it around an existing bed.
Michael Green
Thank you for your feedback and I am happy that you found construction simple
kayleigh @ WoodBlocX
Great designers, easy installation.
The design team were very understanding of the complex design needed and worked with me to make sure it was correct.
Bethany Goodwin
Wonderful our design team were happy to help
Kate @ WoodBlocX
Excellent
Delivered on time, clear instructions and small lorry as requested.
sandra davey
Thank you
Kate @ WoodBlocX
Great raised beds, worth every penny
Very helpful from start to finish with our bespoke design. The product was excellent and now looks great. Very happy with our purchase
PG in
That's great to hear - Thank you for your feedback
kayleigh @ WoodBlocX
Excellent Service
Service was excellent, design came quickly and was adjusted as required. Delivery was on time. I have a few parts missing, however prompty corrected once notified.
Would not hesitate to use again or recommend.
Cathy Olive in
Excellent, Thank you for your feedback
kayleigh @ WoodBlocX
Good quality product and service
The delivery was quick and response to queries prompt. The product seems to be of good quality and the instructions and help videos are quite clear and helpful. I found assembling it not as easy as it seems on the videos though.
Ben van Wyk
Thank you for the feedback
kayleigh @ WoodBlocX
Quality product. Great service.
Solid design and easy instructions. Had to amend our order and the customer service team replied quickly and made the process very simple.
The only element which could add a little extra would be to have some tips and tricks for preparing the ground included with the instructions.
Hannah Lacey
Thank you for your useful feedback
kayleigh @ WoodBlocX
Needs quality checking
To be honest very disappointed. The quality check was poor, the holes were not drilled properly Abd about 30% of the wood has cracks. It is a rough finish. If they quality checked this product properly, finishing the wood the ideas sound enough but overall not good enough for the price. I’d say 10 pieces of more then 60 slotted in as expected. The remainder had to be either hammered down with force or drilled out.
Pauline McHugh
Thank you for your feedback, I am very sorry for these issues. I cannot see we had any communication from yourself regarding this and have therefore been unable to assist in the way we normally would. Our wood is rough sawn as shown online and as a natural product is can sometimes get small cracks, these occur when the wood dries from being wet during rain, etc, these will naturally close themself. We would happily replace any items with large cracks that may have been caused during transit, please just contact us. The system is designed to be built on a flat and level surface, this ensures all the blocks go in easily, there should be no need to hammer down with force and we provide a dowel remover tool so you do not have to drill any blocks out as this will cause damage and cracking to the wood. I am very sorry you are unhappy with the quality, please do contact us so we can resolve this with you.
kayleigh @ WoodBlocX
Excellent product clear concise instructions. Easy sturdy construction
Really helpful With queries. Delivery good with no issues
Debra Marsden in
Thank you for your feedback, we really appreciate your excellent review.
kayleigh @ WoodBlocX
Good value product
Delivered on time, nothing missing, easy to follow instructions and value for money.
Roger Boxall in
Thank you for your feedback, we really appreciate your excellent review.
kayleigh @ WoodBlocX
Excellent product and service from ordering to delivery!
Excellent product and service from ordering to delivery!
Leigh Evans in
Thank you for your feedback, we really appreciate your excellent review.
kayleigh @ WoodBlocX
Excellent service
Excellent experience from start to finish. Helpful staff and designer who delivered the order on time. Finished product is very good.
Andrew Wright
Thank you for your feedback, we really appreciate your excellent review. Our design team will be very pleased to hear.
kayleigh @ WoodBlocX
Keep sending emails to leave a review. If I want to I will don’t need email
Keep getting emails to leave a review. If I want to leave a review I will. Don’t need emails asking me to leave a review all the time
David Stephens
Thank you for your feedback. I am sorry if you received multiple emails asking for a review, these are sent directly from Feefo and I cannot see this was sent more than once but I do apologise if there was any error. As Feefo is a secure site that only allows trusted customers to leave reviews they do have to send an email with a link so you can leave a review otherwise it would not be possible to review our service. My apologies for any inconvenience caused.
kayleigh @ WoodBlocX
A good product, flexible service, prompt delivery?
I received a prompt response for my design for a raised bed. The material was delivered on the agreed date, instructions s are clear and product loos good.
Nigel Sherwen
Thank you our design team are always happy to help
Henry Blake @ WoodBlocX
Good product . Looks great when assembled . Likely to order more
Good product . Octagon awkward shape to choose but assembled well . Angle brackets missing on first delivery but corrected with one call
Stephen Borley in
Thank you happy to have corrected the error so quickly
Henry Blake @ WoodBlocX
10 out of 10
Brilliant pre service, excellent delivery service, and super after service. Brilliant instructions, very clear, and easy to assemble. 10/10 - would 100% recommend and use again.
Jemima Bird in
Thank you our WoodBlocx team is delighted to hear of such lovely feedback, we were happy to have helped!
Henry Blake @ WoodBlocX
Excellent product, excellent service
Gave excellent advice so the parts I ordered were exactly what I needed.
Easy to build, look great.
Stephen Agnew
Excellent Thank you
Henry Blake @ WoodBlocX
Great for an amateur or a professional as it is so easy to design.
Perfect product and service
Maggie Chandler in
Thank you
Henry Blake @ WoodBlocX
Excellent product and service
Excellent product and service
Phillip Jolley
Wonderful Thank you we were happy to have helped
Henry Blake @ WoodBlocX
excellent service, great product
I have only done bespoke designs with WoodBlocX, this means you have to give them information and they design everything from there. The good thing is, if that design has an issue , you explain it, photo graph it and send it to them. generally within the hour a new design is out to correct the original and they have arranged any missing blox to be shipped. the kit is easy to assemble as they send full plans to you. these products are superb , they are wooden and produce great beds. we have plants, bushes and trees growing well in them. Highly recommended
Alistair Ward in
Superb Thank you our design team was delighted to help as always, thank you for your repeat business.
Henry Blake @ WoodBlocX
Awaiting soil delivery to finish filling then planting starts.
Prompt despatch. Well wrapped on pallet. Clear instructions.
Once rain stopped we got stuck in & put it together during the afternoon.
Elizabeth Womersley
Wonderful Thank you for your feedback
Henry Blake @ WoodBlocX
Great product very pleased
Service great.
Matthew Lloyd
Thank you
Henry Blake @ WoodBlocX
Brilliant product and service
Item easy to order , delivered on time and kept us up to date with delivery , instruction sent on line before the delivery so we were able to study it and get to grips with construction .
Janice Mitchell
Excellent! Thanks so much for your feedback. I'm sure your new fish will be delighted :)
Henry Blake @ WoodBlocX
Superb product
Prompt delivery, part missing delivers next day. Product superb so good purchased second retaining wall. Transformed my rear garden
Ian Slater
Thank you for your return business always happy to rectify any issues
Henry Blake @ WoodBlocX
Very pleased...
Your service and support have been first rate!
Thank you!
Mark Bouchier in
Superb Thank you we are always happy to help
Henry Blake @ WoodBlocX
well planned with docs
yes it was all good
Ken Winter in
Thank you we really appreciate it
Henry Blake @ WoodBlocX
really easy to order
Fantastic service, quick delivery,
Nick Wall
Brillant ,Thank you
Henry Blake @ WoodBlocX
New pond
The service was great, pond ordered on line, was delivered on time with really clear instructions, great quality. One part had misaligned holes which was quickly replaced. Very easy to assemble with clear instructions.
Dean Hawkins
Thank you for your feedback very happy that we resolved it very quickly for you
Henry Blake @ WoodBlocX
Finished product looks well.
Exact details of work requiring to be done. Easily followed and assembled. All tools required. prompt delivery.
Gordon Bennie in
Thank you for your feedback
Henry Blake @ WoodBlocX
Friendly efficient small business
Good service, fast delivery and very helpful friendly advice provided over the phone.
Peter Eastwood in
Thank you for your feedback we really appreciate it.
Henry Blake @ WoodBlocX
Booth
Planters not yet built due to other works taking place, skip for rubbish in the way. If inventory of parts is correct they shall be great when built. The staff on your contact service were very helpful and great. Once other works is complete and the 2 units I ordered are built, I shall be back for more.
Anne Booth
Anne Booth
Always happy to help with any questions, enjoy the build when the time comes
Henry Blake @ WoodBlocX
Great Service Great Product.
The customer service was superb. There was helpful advice, informative discussion and a cheerful manner.
A great product matched by a great team of advisers.
Delivery was spot on. There is nothing to fault them.
Going to look at getting more products.
John Ferguson in
Thank you for your feedback
Henry Blake @ WoodBlocX
Great product, excellent service
Have used Woodblocx a few times and have always found them helpful with a Great product
Graham Bluemel in
Superb Thank you
Henry Blake @ WoodBlocX
Excellent Product
Very good product, very good service and instructions, excellent delivery time.
Colin Smith
Looking wonderful Thank you for your feedback
Henry Blake @ WoodBlocX
Very satisfied
Fantastic product, very fast delivery, clear instructions and very easy to assemble.
Derek Turnbull in
Excellent thank you
Henry Blake @ WoodBlocX
Helpful and quick
Great customer service who quickly dealt with any problems.
I do think that a short phone call to follow up bespoke design orders would’ve meant that said problems didn’t happen at all however and would save the company lots of time, money and wasted materials.
Beatrice Rodger in
Thanks for your kind feedback! We'll definitely take your comments on board to try and avoid any future issues.
Henry Blake @ WoodBlocX
Fantastic product, easy assembly, looks fab, super customer service
Huge variety of options and sizes, something to suit every garden and budget. Good value for money and when I called the service team to ask a couple of questions, they couldn’t have done more to help, thank you so much.
Salina in
Fantastic we are always happy to help with any questions
Henry Blake @ WoodBlocX
Perfect
Perfect as was our previous order would recommend
David Ward in
Wonderful Thank you
Henry Blake @ WoodBlocX
Quality product and service, quite expensive but worth every penny!
Excellent, nothing was too much trouble, instructional paperwork clever and we'll thought through.
philip baddeley
Brilliant! thanks
Henry Blake @ WoodBlocX
Good product
Arrived on time with everything contained in the package. Lots of spare pegs and all the necessary parts included.
John Lloyd in
Thanks for your kind feedback. Always great to hear that our customers like our products!
Henry Blake @ WoodBlocX
Excellent service again
Service, as with my previous two orders, excellent; blocx design was modified per my requests in no time, delivered as promised on two pallets on time for my build.
Dominic Goode
Wonderful Thank you, our design team always happy to help
Henry Blake @ WoodBlocX
A great product with great service,
Our second purchase of this excellent product, made such a difference to the garden, might even be back for a third purchase,
Stephen Payne
Excellent Thank you for your feedback we look forward to possibly your third order
Henry Blake @ WoodBlocX
Excellent service & product
Excellent service
MARK PERKINS
Wonderful Thank you
Henry Blake @ WoodBlocX
Great service, very happy!
Ordering online was easy and the online videos really helped tell me everything I needed to consider. Delivery was as described with a friendly and helpful service. Overall a very good experience.
John Marchant
Wonderful Thank you
Henry Blake @ WoodBlocX
Fantastic product; couldn’t be happier!
All round great service; updates provided on delivery status, quick to arrive & exactly as described and expected, or perhaps even better! Very happy customer.
Sarah Mathews in
Thank you for your feedback
Henry Blake @ WoodBlocX
Order efficiently dealt with and delivered
Order efficiently dealt with and delivered
Nevil Rimes
Brilliant, thank you for your feedback. Hope to hear from you again soon.
Henry Blake @ WoodBlocX
Perfect service and product.
The pre-purchase advice was excellent, especially given the custom design requested. The reply was received within a couple of days. There was a link directly to the website for ordering the custom design which made it so simple.
Delivery occurred exactly as promised and compactly wrapped.
Assembly was straightforward as one followed the comprehensive directions given.
Would certainly recommend their products to anyone contemplating installing any form of raised beds and retaining walls.
Paul Kalbskopf in
Excellent Thank you
Henry Blake @ WoodBlocX
Great Product Great Service
This is the third time I’ve purchased from Woodblocx (previously a good sized pond and extensive retaining walls). The three raised beds will be used as troughs for alpines.
As usual the service and delivery was exceptional and I would have no problem recommending Woodblocx to anyone looking for these products.
Alan Spence in
Superb Thank you
Henry Blake @ WoodBlocX
Good versatile product and prompt delivery service
It was ordered on the bank holiday Monday (free delivery!), delivered Thursday morning and fully constructed Thursday afternoon. This is now the 4th raised bed kit ordered from WoodBlocX.
Dr.C in
Excellent Thank you
Henry Blake @ WoodBlocX
A fabulous company, a great service and an excellent product.
Everything was fabulous from start to finish. I needed something bespoke and the design team were excellent. I described what I wanted and the design team sent me through a few options to choose from. Once I'd chosen they added my design to the website and sent me a link so I could follow it through to place my order and pay for the goods. The delivery was efficient and I completed the build over a weekend. I'm very happy with the service I received, build instructions and the quality of the finished build. A great company offering a really good product and a first class service throughout.
David Wiley
Thank you!
Henry Blake @ WoodBlocX
Consistently good.
Second part of a planned 3 part project, plans evolving slightly as I go, Woodblocx designer rapidly made my requested changes and everything is progressing nicely. Should be ordering part 3 soon!
Dominic Goode
wonderful thank you our design team always happy to help
Henry Blake @ WoodBlocX
Wow!!!!
Outstanding product. Excellent design, ease of construction, clear instructions. Should have used item much sooner in my garden.
Ivor Williams
Thank you very much.
Henry Blake @ WoodBlocX
Flexible design options, easy ordering and great delivery.
Flexible design options, easy ordering and great delivery.
Nevil Rimes
Thank you
Henry Blake @ WoodBlocX
A brilliant service from start to finish
I sent over a rough sketch for a bespoke design for a large planter, which the designers used to come up with the proper plans. After I reviewed them the order was shipped promptly and the delivery driver was excellent with getting the pallet right to the back of our drive. The instructions were very clear and the build process was very straight forward. The finished planter looks excellent
Steve Randerson in
Thank you our design team was happy to help.
Henry Blake @ WoodBlocX
Great Product
Excellent service every time I use them
Ieuan Jones
Perfect Thank you
Henry Blake @ WoodBlocX
Highly recommended
Excellent communication, especially as our gate wasn't wide enough for the pallet. Materials exactly as described and the corner bed looks amazing.
Adrian Crabtree
Looking wonderful Thank you.
Henry Blake @ WoodBlocX
Great retaining wall and steps
Great design service, responsive to requests for tweaks and revisions and free with solid advice. Had to double check some quantities of gravel for drainage as initially volume was huge, revised volume just about right. Pallet delivery was spot on.
Roger Bennett
Thank you our design team was very happy to help.
Henry Blake @ WoodBlocX
Great Job!!
This is the second time I have ordered from Woodblocx. Really easy to order via the website. The materials arrived as expected and the planters were really easy to put together following the layer by layer instructions. Really happy with the end result. Great job!!
James Durkan
Wonderful thank you for your repeat business
Henry Blake @ WoodBlocX
A company who provides a resl prrson you can talk to !
There was a real person on the end of the phone, you could actualy talk to a human being, in fact I spoke to three human beings, all very helpful and put me through to were I needed to go. The service was good, prompt replys to questions. The delivery was a surprise! very helpful and considerate driver who took time with you and dident just dump the goods on the drive and go. I have already recommended your company to a few friends and will be posting somthing on face book.
Linden Dougall
Thank you
Henry Blake @ WoodBlocX
A great product and easy to assemble
Really good product and easy to assemble. Would have been 5 stars but delivery was delayed for a week (with only notice given the day before). When spoke to staff they were very apologetic and great to deal with. I am really happy with the raised bed and would buy again without hesitation. I would spend more time levelling the ground before I started assembly next time though. Once I got that right, it looks perfect
Nigel Smithson
Thank you
Henry Blake @ WoodBlocX
Great product, easy to assemble - Highly Recommended
Ordered via the website which was a simple process and received confirmation email which re-iterated the expected delivery date. An email would follow with tracking details. However, having heard nothing by the day before the expected delivery date I rang WoodblocX who promised to investigate immediately. I received an apologetic email less than an hour later with a new delivery date and was then able to track the order from dispatch to delivery.
Graham Middleton
Thank you
Henry Blake @ WoodBlocX
Excellent service and product
Design service was responsive and helpful; my vague sketches were rapidly translated into full plans, until we reached a design that would work nicely.
Photos and videos on the website were very helpful; good to see what other people have built. Delivery was rapid; the two full palettes of blocx arrived within 4 days of ordering.
Dominic Goode
Thank you.
Henry Blake @ WoodBlocX
Excellent service all round.
Always very helpful in terms of assisting me for the best way to plan out what I want and am able to do.
I like the fact that once you have agreed the plan, everything about what you need is fully taken care of with a fast delivery time.
Paul Gifford
Thank you
Henry Blake @ WoodBlocX
Timely delivery and simple to construct
Delivery was prompt and the blocks were well packaged. Instructions were clear and easy to follow and looked great when built
Jennifer Clayton
Superb
Henry Blake @ WoodBlocX
Exactly as expected
Item is exactly as ordered. Would definitely order items again.
Karen Smith
Thank you we look forward to your next order
Henry Blake @ WoodBlocX
Cannot fault service or delivery 5 ⭐️⭐️⭐️⭐️⭐️
Excellent service start to finish, design team very accommodating. Will be using them again and will definitely recommend to friends etc. We have still got a bed to build, bought three 5m long beds in total.
Victoria in
Magic Thank you our design was very happy to help
Henry Blake @ WoodBlocX
Excellent product and service
Wood blocx were excellent. Before the purchase we needed to modify the design a couple of times. They were very responsive to all questions and best of all you could easily get hold of someone on the phone.
Emma Scowen in
Wonderful.Thank you our design team is always on hand and happy to have helped.
Henry Blake @ WoodBlocX
Raised Bed
Excellent service from start to finish. Although one piece of capping was wrong, a phone call to themselves soon put it right. Good old fashioned customer service from a great company. Would use again.
Terry Baker in
glad to have solved the issue Thank you for your repeat business
Henry Blake @ WoodBlocX
Great service start to finish
Excellent service from the initial design, and then adjusting to suit our unique ground level requirements all without any hassle. Fast and efficient design and the construction process was fun, after we got the levels right! The whole process was extremely simple and even my 8 year old grandson had fun putting the lego together. It all fittted and the instructions are very straightforward to follow.
5 stars well earned. Thank you.
KIRSTIE MCEWAN
That's fantastic! thank you very much.
Henry Blake @ WoodBlocX
Love these raised beds
Friendly helpful staff, orders are quickly delivered and you get notification as soon as shipped. The blocks are easy t use and it together and instructions are always concise
Lynn Sparks
Brilliant Thank you
Henry Blake @ WoodBlocX
Excellent product and easy to work with
I just want to say thank you for the excellent customs service when it came to purchasing from you, a custom 1.87 x 1.87 x .65 pond.
I have now installed it having dug down a further 40 cms so I could get the depth I wanted without going for a double skin model.
Great product and so easy to work with.
Just have to wait and get the koi in it now :-)
Scott Vivian
Our design team always happy to help . Thank you for your feedback
Henry Blake @ WoodBlocX
Excellent product
Prompt and efficient service, easy to assemble and looks smart.
Clare Firth
Thank you! Delighted you are happy with them
Henry Blake @ WoodBlocX
Good customer service
Quality control poor - one block was incorrectly drilled so had to request a replacement which took 4 days to arrive, then tried to finish the build only to find one of the cappings was the wrong length, so had to wait another 4 days for that to be replacement even though I was told it would arrive earlier.
Jason Watkiss
Dear Jason
I am really sorry about this. If there is anything we can do to help please just let me know.
Henry
Henry Blake @ WoodBlocX
Easy to assemble great result
Assembly is ease itself all you need is a level and a big hammer.
Good instructions great result.
Stephen Dixon in
Thank you!
Henry Blake @ WoodBlocX
Great product. Great service.
Fantastic products. Arrived quickly. Instructions clear. Easy to build. Would definately recommend and will buy again.
Alison Green
Thank you for your feedback!
Henry Blake @ WoodBlocX
Terrific customer service
This is my second purchase from Woodblocx. Had to contact them regarding delivery issues. The folk at Woodblocx were terrific in their approach to customer service.
Archie Kay in
Thank you for your feedback!
Henry Blake @ WoodBlocX
Excellent Product & Service
Great service in all respects.
Mark in
Thank you for your feedback!
Henry Blake @ WoodBlocX
Brilliant service
Excellent service. I haven’t built my raised bed yet but I am really impressed so far!
Elizabeth Sykes in
Great! Thank you for your feedback!
Henry Blake @ WoodBlocX
Flexible Design
Prompt answers to queries. They also designed an L-bed to match a rectangular one that we had in mond.
Alastair MacDonald
Thank you for your feedback!
Henry Blake @ WoodBlocX
Really Satisfied!
They received many phones calls from me during the construction of a bespoke build which had its issues but with the assistance of staff I was able to successfully complete the project.
Thanks Lachlan for all your help and they supply of extra blocks required.
Phil Bradshaw
Thank you for your feedback! our design team is always on hand for any changes to get the design to your satisfaction
Henry Blake @ WoodBlocX
Perfect solution to transforming a concrete yard.
The staff at Woodblox were extremely helpful and informative from my initial enquiry through to placing my order.
The instructions that came with the blocks are clear, the blocks themselves precisely machined so that they fit together beautifully, and everything is quickly assembled.
A word of caution to the unwary: make sure you have the blocks the right way up. In our enthusiasm to get finished, we put one on the wrong way up. It was then a big struggle to get it off again, as they are not designed to come off! Also, it is worthwhile spending time getting the flat base to put them on, as that means everything fits perfectly.
Lawraine Wood
Thank you! yes, level ground is the key to an easy build!
Henry Blake @ WoodBlocX
Easy to build and use - great product!!
Easy to order, easy to pay for.
Delivered within the timeframes given.
Easy to construct as long as you read the instructions properly. Took me about 14 minutes to construct one unit on my own. Although I have to say that I placed the bed on a concrete base, so didn't have the extra effort of levelling the floor out.
Peter Tarbitten in
Excellent thank you for your feedback. very impressive build time well done
Henry Blake @ WoodBlocX
Great design service, and great product
The design process was quick and efficient and interpreted my design very well. When the product landed, it was a breeze to construct and install .... very impressive.
Christopher Cooper
Thank you
Henry Blake @ WoodBlocX
Looks amazing!
Super fast delivery and so easy to put together! It also looks great!
Rob Smith
Thank you very much!
Henry Blake @ WoodBlocX
fabulous.
easy to put up and looks fabulous. am waiting to transplant seedlings asap.
Joanne May in
Great to hear! Thank you!
Henry Blake @ WoodBlocX
Very very pleased
Quick, efficient and helpful.
Ian Sproule in
Thank you!
Henry Blake @ WoodBlocX
Excellent product excellent customer service.
I would recommend this company. The product was delivered on time. Followed instructions and items fitted together perfectly. Quality seems excellent only time will really tell. Customer service was excellent.
Roger Sale in
Thank you so much for your great review!
Henry Blake @ WoodBlocX
Brilliant!
Excellent service. Really impressed with the product and ease of assembly and pleased with the finished look.
So much so that I will be ordering another raised bed to replace my second worn out,last existing bed.
Thanks to all at Woodblocx?
Roger Pitman in
Thank you so much for the wonderful feedback!
Henry Blake @ WoodBlocX
Great company, well thought out and made product,
Great product, with great service from start to finish, the design team came up with a layout that was very close to our requirement, we received the delivery 4 days later as advised, the driver was great and helped us to put it into the garage, the build went very well and it looks great, all in all Perfect,
Stephen Payne
Thank you for the excellent review!
Henry Blake @ WoodBlocX
Excellent from ordering to build.
Ordering by phone allowed me to get answers to a couple of questions. The order arrived just as requested by an excellent delivery man. My son did the assembly and found the plans and instructions excellent.
B Blackhall in
That's great! Thank you for your review.
Henry Blake @ WoodBlocX
Really easy to assemble
Excellent quality structure and really easy to assemble. The design team were very helpful in changing my original order for a standard kit into a bespoke design which fitted better into the garden plan. Will be using them again.
Julian Fisk
Great! Thank you.
Henry Blake @ WoodBlocX
True to your word..
Good and easy to use
Iooks good after assembly. .
Philip Dunn in
Thank you!
Henry Blake @ WoodBlocX
Excellent Service of the highest quality
In my long life I have dealt with organisations that have customer services ranging from dreadful to very good. I would be hard pressed to remember a customer service as good as that supplied by WoodBlocX. All of the staff who designed my new fence, made changes and offered advice were extremely helpful. Nothing seemed to be to much trouble.
Bill Corsar
Thank you so much for your lovely feedback, I will pass this on to our team!
Henry Blake @ WoodBlocX
Lovely quality octagonal garden trough
Excellent service. Delivered on time.
The assembly instructions were very clear and I am delighted with my garden trough purchase
Sue Fleck
Wonderful Thank you
Henry Blake @ WoodBlocX
A Great Improvement to My Garden
The order arrived on the due date. It was complete (in fact it had 2 extra wooden blocks). The instructions for the construction of the raised border were clear and straightforward. I do not regard myself as a diy expert but I enjoyed the construction experience and I am well pleased with the result.
Peter Beales
Thank you.
Henry Blake @ WoodBlocX
Excellent service and product
It was a custom design - excellent service, very easy to install and looks great
J Pettit in
Thank you!
Henry Blake @ WoodBlocX
Good efficient service
Delivered when stated and packed well. All parts needed were include and there was no damage.
Kathleen Beck in
Thank you for your review.
Henry Blake @ WoodBlocX
Good service and a great product
Ordering process was easy - delivery was prompt and as scheduled - assembly instructions were easy to follow and all components fitted well - and the product was of great quality
Colin Harvey in
Thank you for the great feedback!
Henry Blake @ WoodBlocX
square raised bed
Were very helpful as i wanted an unusual amount of blocks
Christopher Crouch in
Thank you so much.
Henry Blake @ WoodBlocX
Good buy
Everything turned up on schedule. This is the third unit we now have in the garden - very pleased.
David Hart
Thank you so much!
Henry Blake @ WoodBlocX
I highly recommend WoodBlocX!
Fantastic professional, personal and efficient service. I loved the free design service, and went with the designer's (Harry) suggested design as I preferred it to mine. Delivered on the promised day, and the instructions were very clear and detailed. It was much easier than building a brick wall..and it looks brilliant.
H M in
Thank you so much for the wonderful review! We will pass your lovely comments on to Harry.
Henry Blake @ WoodBlocX
Great service, superb workmanship - looks great!
Despite my changing the order a couple of times, I had extremely courteous service.
Not sure how to upload a photo, so will have to leave that blank - sorry. The raised bed planter looks lovely and I am sure it will benefit me in years to come.
Gill Seels
Thank you so much!
Henry Blake @ WoodBlocX
So much better than my old raised bed!
My raised bed is on uneven ground and it took me a long, long time to get the base layer absolutely level. Once done, however, the remainder was relatively easy with everything working as per the plan. All staff at WoodblocX were excellent and so helpful, especially in view of one bespoke bed and one standard one. I've completed the first one but will have to complete the next (bespoke) one at a later date.
One item was missing from delivery but one call to you and it was on it's way within days. Cannot compliment your staff highly enough.
Mike Pottinger in
Thank you for the lovely feedback!
Henry Blake @ WoodBlocX
Delighted, again.
This was my second purchase from WoodBlocx and I was equally pleased this time with the service I received. This was a non-standard unit which came exactly as I had specified. It arrived on the day I had asked for it. The instructions were clear and precise making it straightforward to construct. It looks great and is doing exactly what I wanted it to do.
Roger Brown
Perfect! Thank you so much!
Henry Blake @ WoodBlocX
courteous and fast to respond
Courteous and quick to respond.
Mark Smith in
Thank you!
Henry Blake @ WoodBlocX
Lovely job
Delivery is as convenient as it's possible to be for a pallet, the instructions are clear and work, and the one issue I did have (a missing metal plate) was really quick to resolve.
Judith Owens
Thank you very much!
Henry Blake @ WoodBlocX
Great product
Delivered as arranged when order placed, but confirmation of order email and subsequent updates did not include this information, so when one of the emails said it had been dispatched and would be delivered shortly, several days before the original date arranged, this did cause a little concern.
However I am impressed with the product itself. The instructions and build plan were very clear and made the whole process to build it really easy. The best bit though is that the finished raised bed looks really good.
Will be ordering more in the future as our garden redesign plans progress.
Adele Randell
Thank you for your feedback. I apologise for any confusion, your delivery date is shown in your order confirmation and we only send tracking out the day before delivery to try reduce any confusion for our customers. Please do contact our customer service team if you have any concerns, they are always happy to assist.
Henry Blake @ WoodBlocX
I would definitely buy again and recommend to my friends.
The service was excellent also bespoke design service was perfect for my needs.Staff were knowledgable and very helpful would have no problem in ordering again or recommending to any one
Andrew Bohan in
Thank you so much! Amazing feedback!
Henry Blake @ WoodBlocX
Very happy with the service.
The people I talked to were very helpful and I appreciate the (free) design service. My order arrived as arranged and I am very satisfied with the service.
Grant Glanville in
Excellent thank you
Henry Blake @ WoodBlocX
Great product
Fab service and a great product easy to assemble just perfect
Ali MASTERS
Wonderful thank you
Henry Blake @ WoodBlocX
Brilllant service / product
Brilllant service / product
Mr Peter King
Excellent thank you
Henry Blake @ WoodBlocX
FAb
The blocx turned upon time and my husband found it easy to put together. Also when i emailed to return the pond liner they were very helpful
Susan Glover
Thank you for your feedback happy to resolve the issue for you!
Henry Blake @ WoodBlocX
Excellent!
Came when they said it would, went together as they said it would. What more can you ask for?
Steve Hobster
Wonderful thank you
Henry Blake @ WoodBlocX
Fantastic product
Absolutely fantastic product so easy to put together, did it on my own in 2 hours and a very good price. Have recommended your company to other people. Thank you
Karen Gilbert
Superb really happy to hear thank you so much for recommending us
Henry Blake @ WoodBlocX
Great product
Customer service was excellent. I called several times as I wasn’t sure how the wood blocx system worked but all was explained with clarity each time
Janet Ryan
Thank you for your feedback we are always on hand for any questions!
Henry Blake @ WoodBlocX
Great product, comprehensive design instructions, quick service and deliver
Great service, from the initial design, through to delivery, couldn't fault the level of service and details. Really pleased with the finished product.
Lucien McQueen in
Excellent thank you we really do appreciate all feedback to know that our customer are getting the best service possible
Henry Blake @ WoodBlocX
Great service and helpful
Very helpful service and were able to amend the layout of my pond for me till It was perfect for me and they answered all my questions fast and with helpful responses.
Lloyd Smith
Thank you our design team is always happy to help.
Henry Blake @ WoodBlocX
Will use every time
Fantastic product, great customer service.
James Blair
Superb we really do appreciate your feedback
Henry Blake @ WoodBlocX
Good product, have ordered a second one!
Good and efficient, quick delivery and excellent product.
Definitely was helpful using the down cutter.
Could do with less plastic bags for dials and cover for delivery.
Kevin Waterman
Thank you for your feedback all our plastic bags and pallet shrink wrap can be recycled at any plastic bags collections.
Henry Blake @ WoodBlocX
Totally satisfied
Kit instructions very clear. Straightforward to assemble. Designed exactly as we wanted and all staff helpful.
Carol Pearman
Thank you for such wonderful Feedback!
Henry Blake @ WoodBlocX
Fantastic product
Easily assembled and looks great
Derek Robinson in
Superb thank you
Henry Blake @ WoodBlocX
Good product, good service
When I emailed a question concerning a potential purchase the response was quick and useful
Yvonne Durham
Thank you
Henry Blake @ WoodBlocX
Excellent!
Both Lachlan and Kayleigh at Woodblocx were extremely patient and helpful with my many questions and when I needed to amend my order. Excellent customer service.
CAROL MARSHALL
Excellent, we are so happy to hear. our team are always on hand for any questions
Henry Blake @ WoodBlocX
Excellent product - well designed
Love the kit - it really works.
Sam Duncan
Superb! Thank you for your feedback
Henry Blake @ WoodBlocX
Ordering process was straightforward, quick delivery
it was easy to order. Bit of a hiccup with delivery but my fault for not being in!
Peter Marsden
Thank you for the feedback!
Henry Blake @ WoodBlocX
Easy to make up
From delivery to completition everything worked brilliantly
Jude in
Brillant Thank you for your feedback we really appreciate it!
Henry Blake @ WoodBlocX
Excellent Product
This is an excellent company to deal with. They were extremely helpful with creating a bespoke design for my garden retaining wall. It was delivered within the times as promised and came with easy to follow instructions.
The assembly of the wall was easier than I thought it would be and the final result is amazing. It's added a great feature to the garden and I cannot wait to complete the rest of the garden.
I would highly recommend their products to anyone!
Many thanks for an excellent service and product
Cannot fault this company - I was designing a garden pond which was a little complicated - Harry in their design team was excellent all through the process and despite numerous questions from me over the design period was only too pleased to help. Delivery was on time, exactly when it should have been and the build instructions are excellent. A great product backed up by enthusiastic staff who know their stuff!
John Aldridge in
Thank you for the lovely feedback, so pleased to hear Harry from our design team was so helpful and the delivery and build went perfectly!
Henry Blake @ WoodBlocX
lump hammer to the fore
excellent looks well in the garden, you do need the lump hammer to assemble the item
Roger Haynes
Thank you for your feedback, we do recommend using a lump hammer for the dowels
Henry Blake @ WoodBlocX
Very good product
Yes
John Mullaly
Thank you!
Henry Blake @ WoodBlocX
Second time of using this product and would not hesitate to use again.
Quick response to original design enquiry and the resulting order was dealt with efficiently. Delivery arrangements worked well and driver was pleasant and helpful.
Michael Box
Thank you so much for the excellent review!
Henry Blake @ WoodBlocX
Raising beds in a hot summer
I went back and forth with the design team to get an overall concept and then the details--very good service and quick responses. Once I was sure I had a bit of help, I went ahead with the order. Delivery was too fast (!) as it still took a few weeks on my side to get the garden cleared and ready. It is a lot of wood! Getting the beds level is a challenge--I bought new spirit levels, hammer and pick-axe. The assembly is straightforward and instructions are very clear. As you can see from the picture, we aren't done yet, but making progress on hot summer days. I'd never have attempted this on my own and didn't want to hire a bespoke landscaper at huge cost.
Thomas Downing
Thanks so much for your lovely review!
Henry Blake @ WoodBlocX
Excellent product, just right for the job
Excellent product, easy web site ordering and great delivery service
Andrew Holland
Excellent! Thank you
Henry Blake @ WoodBlocX
Excellent.
Excellent product. Easy to assemble. Good instructions. Also the nice touch with the packet of sweets to aid construction ?. Just don't have the space for another one.
Helen Talbot in
Sweets always help! Thank you for taking the time to leave such lovely feedback.
Henry Blake @ WoodBlocX
Definitely Not AS Easy As Lego!
Bit disappointed overall
Dennis Yardley
Sorry that you didn't find your project as easy as anticipated we are always on hand for any questions and lots of handy tips on our website.
Henry Blake @ WoodBlocX
Very Happy
Very impressed with quick turnaround of my order. Overall very happy
This is not something that will apply to everyone but I ordered 3 raised beds and they all came on one pallet. It is not a big job to work out which items belong with the individual beds but guidance would have been a great help.
Brian Peacock in
Thank you! We do include full instructions and a packing list for the beds with your order so you can work out exactly which items belong with each bed, I do apologise if you had trouble with these instructions.
Henry Blake @ WoodBlocX
Nine perfect beds.
As I now have 9 raised beds; all bought over the last few months, I think you can believe I am very happy !
Anna in
Wow!! Thank you! We hope to hear from you again soon.
Henry Blake @ WoodBlocX
Couldn't be happier!
Website was informative, easy to use and navigate and the video tutorials showed me what to do, and importantly, what preparation and tools I would need.
Delivery was quick and exactly on-time which was refreshing!
Delighted with the product quality and the end result is exactly what I was hoping for, a centrepiece for our front (chamomile) lawn/garden.
So many neighbours have said how much they love the new pond.
Peter Turner in
Thank you for the wonderful feedback! Much appreciated!
Henry Blake @ WoodBlocX
Excellent service
Absolutely brilliant service throughout ordering. Nothing was too much trouble including a number of adjustments to the original design.
Goods arrived on the expected day well packaged.
Simon in
Thank you so much for the lovely feedback!
Henry Blake @ WoodBlocX
Perfect
I found both the WoodblocX products and the customer support team excellent and shall certainly buy from them again,
Alan Slator
Thank you!
Henry Blake @ WoodBlocX
Easy garden project
Great product great service great price, what more can I say? Oh yes; they sent some sweeties in the pack to encourage us!
Jullien Walkley in
Thanks for the lovely feedback!
Henry Blake @ WoodBlocX
Helpful, friendly and efficient
Very helpful and prompt discussions about what we needed to order.
When we were short of an item in the package, it was sent next day with no extra cost.
Stephen Beer
Thank you for the feedback!
Henry Blake @ WoodBlocX
Highly Recommend
Found the service really good, spoke to Kate and she was really helpful. Instructions were easy and simple to follow (even for an older lady like me!!)
Edith in
Thanks for the excellent feedback!
Henry Blake @ WoodBlocX
Great to buy and construct if you know what you are doing.
Easy purchase and fast delivery but difficult to construct. Needed assistance completing. Finish at top - holes too small for dowels and one side too large so had to be sawed.
Isobel Scott
Thank you for your feedback. In our instructions, it does state that on the final layer the dowels need to be cut half way down to ensure the capping finish will sit properly on the blocx. I do apologise for any confusion here.
Henry Blake @ WoodBlocX
Excellent Service and Product!!
Customer service and design team were really good from start to finish.. quick responses and very helpful with all my queries! Delivery was excellent, on time and they even phoned an hour beforehand! The finished product lives up to all my expectations and looks fabulous in my garden.. Thanks WoodBlocX, we will be purchasing again!
Kevin in
Thank you!
Henry Blake @ WoodBlocX
Good product poor service.
The actual product was good. However I was asked what day I wanted it delivered and asked for Friday 8th June as my husband and I planned to put it together over the weekend. We waited in all day and tried to track the delivery but all it said was the item was at the delivery people and was waiting to be loaded. The item didn't arrive until Monday and the driver said that they hadn't received it until that day. I was very disappointed as we had wasted 3 days and had paid £40 for this delivery on the day that Woodblock has asked us to choose.
Gill Howard
I do apologise for the issue with your delivery, this was sent to our delivery couriers in plenty of time and was with your local courier on the Friday so I can only apologise this was not delivered as promised, unfortunately as we were not made aware of this issue we were unable to rectify it on the day, however we have provided a full refund for delivery and can only apologise for the delay. We have also passed our concerns on to the delivery company.
Henry Blake @ WoodBlocX
excellent and simple to construct
very pleased with your service, instructions very clear, just like Lego!, have recommended your system to my friends and I will probably buy again in the future am considering a small pond. Many thanks again.HJ.
Helen in
Thanks so much! Hope to hear from you again!
Henry Blake @ WoodBlocX
Great product but please be clearer.
The actual product is great. However, the online sales is a bit misleading / unclear. For example I bought a 'pond kit'. The price indicated says :
Small Pond Kit Raised Garden Pond
Small Pond Kit1.125 x 0.45 x 0.35m
Price: £149.20
However, what isn't clear is that to make it into a pond 'kit', you actually have to buy the pond liner separately as an extra. So essentially what you're buying is a raised bed kit, and then when you add the pond liner [as extra] it then becomes a 'pond kit'. Surely a pond 'kit' should include a pond liner?! :-)
Anyway, no biggie, the product is good, delivery was great etc, customer service was good, I just think they need to be clearer on the website.
Ian Dickinson
I do apologise for the confusion with the pond liner, a lot of our customers like to purchase the kits without the liners which is why they aren't automatically included currently. Glad you are enjoying our product! Please do let us know if we can help with anything else at all, we are always available and happy to help!
Henry Blake @ WoodBlocX
Fantastic product and people
Fantastic product great service nice people to deal , made the whole process a pleasure , would recommend to anyone ??we will use again thanks , Woodblocks
David Ward
Thank you so much for the excellent review!
Henry Blake @ WoodBlocX
10 out of 10
Excellent customer service. I telephoned before placing an order online and all my questions were answered very professionally. Great delivery service and the product is fantastic. Easy to put together and they look amazing. Will definitely order again.
Marie-Louise Dodds
Thank you so much! Excellent to hear!
Henry Blake @ WoodBlocX
Great service. From design through to delivery.
Great service. From design through to delivery.
From completion of design to buying it was very speedy. Very good.
Tim Wright
Thanks for the great feedback!
Henry Blake @ WoodBlocX
Top class website
The web site was easy to navigate and the information was excellent.
David Beavan
Thanks so much for your feedback!
Henry Blake @ WoodBlocX
A great product that I'd happily recommend to others.
Delivered on time - Complete with detailed and easy-to-follow instructions.
Mark Makepeace in
Excellent, thank you for the feedback!
Henry Blake @ WoodBlocX
Fab
Speedy response to my emails. Very happy.
Mike Glavin
Great, thanks so much for the feedback!
Henry Blake @ WoodBlocX
First Class Product and Service
Bespoke design quoted within the hour, ordered on the Monday, dispatched on the Thursday. Excellent
Brian Challenger in
Fabulous! Thank you for the feedback!
Henry Blake @ WoodBlocX
Fantastic service
Just purchased a 15 metre wide custom made retaining wall complete with staggered flower beds and integrated benches. The team were super helpful in creating the design and very patient during my many amendments. Partway through putting the wall up we had to make some amendments (due to unexpected objectives in the earth we dug out!) and the team re-done our design and couriered the additional parts we needed that day. The wall went up much quicker than expected (it really is like lego for adults!) and it looks amazing. Whilst not the cheapest product the service is great and definitely easier than trying to handle full sized railway sleepers.
Steve Roberts in
Thank you for the excellent feedback, much appreciated!
Henry Blake @ WoodBlocX
Very Impressive Service
I had loads of help with the raised beds that I eventually bought. Responses were quick and efficient. The beds were delivered quickly, and with good communication. I had a slight problem but that was dealt with quickly and the pieces I complained about were sent incredibly auickly and without fuss. I was impressed that I would recommend to friends and family and I will be buying more in a few weeks’ time.
PH in
Great to hear! Thank you for the review.
Henry Blake @ WoodBlocX
Easy and fun to use
I really enjoyed using woodblocX. The instructions were clear and the construction method was like Lego for grown-ups. I now have a fully functioning pond which looks great
Mark Fielding
That's great! Thank you so much for the feedback! Enjoy your pond.
Henry Blake @ WoodBlocX
Brilliant product.
Their website easy to use and their staff on hand to give advice. Ordering was simple and the product arrived quickly. Brilliant product.
Simon Somerville
Great feedback - thank you!
Henry Blake @ WoodBlocX
Excellent, high quality raised bed system
Delivered as a pallet load on the arranged day = should have been in a 7.5ton swb truck but arrived in vehicle too big to deliver within the premises. Cooperative delivery driver managed to skid pallet loader down a gravel drive
Tool kit promised was missing from delivery.
T.. H... in
Thanks for the feedback, apologies for your issue with the delivery, the request for a smaller vehicle was passed to our couriers. Apologies for the missing item, we could have sent this to you via 24hr mail if requested.
Henry Blake @ WoodBlocX
Great service and fantastc product
Excellent service again from WooBlocx - I ordered an additional raised bed and it looks great and was easy to assemble.
I was unfortunately missing a part of the capping but a quick phonecall to WoodBlocx sorted the issue and one was dispatched next day delivery. I think the measure of a company is not how things go when all is good, but how quickly they resolve an issue, and with the missing capping, WoodBlocx resolved it efficiently, quickly and with no fuss. I would not hesitate to use them again. Thanks again!
Douglas Barton
Thank you for the understanding and happy that the issue was rectified efficiently this is something we are trying eradicate the chances of missing items.
Henry Blake @ WoodBlocX
Excellent and easy to assemble products
I have ordered a number of woodblox systems and have found the service and instruction easy to follow on all projects. Also a good timely delivery service was experienced on all my orders
Mark Pullinger
Thanks for the feedback, we really appreciate it! Glad to hear you are repeat customer with us.
Henry Blake @ WoodBlocX
Great Simple system
Second time I have bought from WoodBlocX, everything went well.
Delivery one time, easy to fit together with simple instructions and looks good.
David Chilton
Wonderful thank you for your second order !
Henry Blake @ WoodBlocX
Very proud of WoodBlocx walling
I have used WoodBlocx for two garden projects now and have been very pleased with the product and finished look. I have unreservedly recommended WoodBlocx to friends and family who have similar projects in mind.
Stephen Nickolls in
Looks fantastic !Thank you
Henry Blake @ WoodBlocX
Grand. Midlands
Everything was well done from start to finish.
I have already recommended WoodBlocX
Geoff Baker
Thank you and thank you for recommending us !
Henry Blake @ WoodBlocX
Just what your garden needs
This is a brilliant product and was swiftly dispatched. Hayleigh and woodblocx team answered all questions quickly and as a diy idiot if I can put it together them anyone can.
Many thanks
David Hallam
Thanks so much for the excellent feedback!
Henry Blake @ WoodBlocX
Family have had them for 12 years - still good looking !!
I DEFINITELY would buy them again, they are being built into the raised border design as I type this (at this very moment) & NO PROBLEMS as yet !!
Roger Barclay-Edwards in
Thanks for the great feedback! We are pleased to hear everything has gone smoothly for you!
Henry Blake @ WoodBlocX
Lego for big kids!
Excellent service from start to finish with my custom raised pond design, assembled in 6 hours and about 10 hours work overall. Easy step by step assembly with minimal tools and skills, detailed layer by layer instructions make it an absolute doddle. Happy to recommend.
Andrew Down in
Love the finished pond! Thank you for the great feedback, we really appreciate your kind comments!
Henry Blake @ WoodBlocX
Three raised beds
Good customer service, did the order over the phone with no problem, delivered on time. Easy instructions, all the part were there. Very sturdy.I would recommend & buy again.
Mark Greenhill in
Thanks so much for the excellent feedback! Glad to hear the build went well and our customer service was spot on for you! Please do send us some photos of your finished design.
Henry Blake @ WoodBlocX
Excellent Products.
The first order in February was excellent on all fronts. The quality of the product on the order delivered on 15/03/18 was again excellent and was only marred by the delivery agent not fulfilling their commitment.
I contacted the office and was given a full refund of my delivery cost. I did not expect this and was only alerting BlocX to the lack of correct service by your delivery agent. I'm sure this will be addressed immediately and I would not hesitate in ordering again or recommending the products to others.
Sally Wales in
Thank you for the excellent review! I must apologise again for the issues with our delivery partners, we have passed on your comments and these are being looked in to as a matter of urgency. I am pleased to hear the assembly was quick and simple and your finished beds are just what you were looking for!
Henry Blake @ WoodBlocX
Terraced raised beds with steps to patio and with pond and seat.
I was disappointed with the person I ended up looking after me. I had requests that did not get taken into account to begin with. It became frustrating when the designer did not look at the photos or the measurements given. The problems that became apparent did get resolved but the build took SO much longer than it should. I am pleased with it although it is not quite as good as it could have been.
Caroline Sambell in
Hi Caroline, I will pass your comments on to our design team and customer service team, as a company we always strive to meet our customers every need and I must apologise that in this case our service was not up to our normal high standard. I am glad to hear the problems were resolved and you are happy with the end result, however, I am sorry for any delay you experienced during the build. We hope to hear from you again so that we get a chance to show our usual high standards of service and product.
Henry Blake @ WoodBlocX
A quality product and a quality service.
Always efficient with responses and helpful with ideas and receptive when asking for changes to designs etc. All good would highly recommend. A quality product and a quality service.
Richard Oakes
Thank you for the excellent feedback, glad to hear you are happy with the product and our service!
Henry Blake @ WoodBlocX
Great
Great friendly and helpful swrvice. Nice quality product. Really was straightforward and quite quick to put together.
Kevin Cowie
Thank you for the great feedback, we really appreciate it! Glad to hear how simple and quick the build was.
Henry Blake @ WoodBlocX
An amazing product which speaks quality
Excellent from initial order with the clear web site to delivery and building the planter. All instructions were very clear and easy to follow. The product is outstanding and I am very pleased with the final result
Adrienne Robinson in
Thank you so much for your excellent feedback!
Henry Blake @ WoodBlocX
Excellent quality
3rd purchase quality beds and plant pots will be using again.
Cheers
Chris Walker
Thanks for the great feedback - Hope to hear from you again soon!
Henry Blake @ WoodBlocX
Very, very happy!
First class website and ordering system. Accurate delivery date. Extremely well packaged. First class instructions. A high quality product.
Tip: When levelling and laying out lowest level use a block with no dowels (tapping is easier and more accurate). Once levelled and happy replace it with a block with the correct dowels fitted.
Christopher Martyn
Fantastic! Thank you we have worked hard to make the whole process as simple and efficient as possible your feedback is very important to us!
Henry Blake @ WoodBlocX
Well done whole experience in buying your product first class
good customer focused interaction
Janet Reid
Fantastic Thank you!
Henry Blake @ WoodBlocX
exelent product easy to assemble
The raised Bed I purchased is exactly what I wanted, easy to assemble, ( once I realised the holes for the pegs are counter sunk ), It is important to have a level base, I used sand well compacted, I am 70yrs and found it very easy to handle, the wood is quite dense so don`t drop them on your toes, the Bed looks good and I hope it will last for years, delivery was prompt and the driver very helpful, thank you.
MR. GOULDER
Excellent ! yes, we always advise taking the extra time to get a level base.
Henry Blake @ WoodBlocX
Good but needs better customer liason.
There service overall was good but communication between fitters Urban Planters and customer was poor.
Keith Grimshaw
I am very sorry to hear about the service you experience from the installers, we really do appreciate your feedback as it helps us to resolve and overcome these issues.
Henry Blake @ WoodBlocX
Fantastic!
Fantastic service from start to finish. Nothing was ever too much trouble from anyone in the team and delivery was prompt and on time. The product is as described: high quality, easy to construct and looks fantastic.
I cannot recommend their services and product highly enough.
Natasha Antunes in
Looks fantastic Thank you for your excellent feedback, our team are always on hand,
Henry Blake @ WoodBlocX
Lego for grownups
Excellent product, easy to use, with well-designed instructions.
Steve Woodward
Fantastic to hear you love our product as much as we do!
Henry Blake @ WoodBlocX
Exactly as stated
The product was exactly as described, part of order missing but immediately replaced. So impressed I have ordered more
Ieuan Jones in
Great stuff! Thanks for your feedback, it makes a massive difference to us. We try our best to make the process as simple and quick as possible - glad we could help
Henry Blake @ WoodBlocX
Excellent product
Although I only needed a small corner to hold back a border so that I could site a pressure filter for my pond the result is solid and excellent. Thank you WoodBlocX excellent product.
Paul Williams
We're so pleased you are happy with your WoodBlocX product and our service no job is too small
Henry Blake @ WoodBlocX
King of the raised beds!
Excellent service. I had a raised bed made to measure. The first design needed amending and the new one was received within hours. Delivery was quick. All in all a very pleasant experience.
Quita Litherland
Our free design service lets you create anything you can imagine.
Henry Blake @ WoodBlocX
What an amazing product so easy and transformational
Brilliant product and great helpful service thank you
Sarah Hannay
Superb we are so pleased you are happy with your WoodBlocX and customer service too, thank you.
Henry Blake @ WoodBlocX
First Class Product and Service
I produced my own design, and ordered the components individually. Having reviewed the order, I found that I had ordered one component wrongly - a 'phone call fixed this with no objection, and no increase in cost to me, although the correct components were slightly more expensive. The delivery was made on the day I requested, and placed under cover where I asked. Everything fitted perfectly, and was easily assembled single-handedly. I have received several complimentary comments on the end result. I am delighted, and have no hesitation in recommending the product and the company.
Keith Annand in
We are very happy you are pleased with our product and service. If you ever need our help in the future please just ask.
Henry Blake @ WoodBlocX
Does what it says on the tin
Fitted together like a glove and looks great
Roger Stone
Superb we are so pleased you are happy with your WoodBlocX.
Henry Blake @ WoodBlocX
Excellent product
Easy ordering, good delivery. There were some parts missing, however replacements were sent straight away via 24 hr courier.
Tim Slater
If you ever have any problem with a design please get in touch and we will resolve it as quickly as possible.
Henry Blake @ WoodBlocX
Perfect service
Woodblocx design service is first class. They designed and sent my order to fit an awkward area in my garden. Couldn't be more pleased with the help and speed of the delivery. 1st class service all the way with special thanks to Calum for all his help. My wife is now looking into using their service again with another project. Would highly recommend to anyone.
Cyril Burnett in
I'm so happy you have had pleasant WoodBlocX experience. We will be more than happy to help with any upcoming projects.
Henry Blake @ WoodBlocX
Excellent Service! We would recommend this company to anyone.
Absolutely Excellent Service!! We had a complex bespoke design produced after various modifications which were handled very professionally. Delivery was on time and the woodblocx went together very easily. The hardest part was leveling the multi angled site. We had constant compliments whilst building the design in our front garden and discussed the project with many people throughout the build.
We would recommend this company to anyone who want a truly unique garden design.
Tracey French in
We're so pleased you are happy with the product and our service. Nothing makes us happier than a satisfied customer.
Henry Blake @ WoodBlocX
Well done would recommend ?
I can't rate this high enough I have never done anything like this before build a garden wall and because I'm not in the best condition health wise I didn't want to have something to demanding to build this,
This turned out to be one of my better decisions in life because it was easy to build and when finished really is solid
My build was 6 metres long with dividing walls so not a small project but following the instructions I finished it within a day and it looked brilliant I felt like a professional ,
Excellent support on design and delivery well done Block X
Mark King in
Thank you for your kind feedback. We aim to offer the best service possible and are glad that we managed to resolve any issues in this instance
Henry Blake @ WoodBlocX
Would have been 5 stars
I am so pleased with my new raised beds, they really look 'the part' in our back garden. I had no room to dig a vegetable plot without it looking untidy. The WoodBlocX has fulfilled the problem. Very smart.
I would have rated the company even more than 5 stars! I found it easy to order and was delivered as they said within 4/5 days. The beds were easy to assemble with an excellent set of instructions. Only slight nuiscence was having to cut down the capping pegs, had to get help to do this, (74 year old lady!) IF ONLY all the cappings had come to finish the job completely on assembly day I would have been over the moon so to speak, as it is one star is missing! Pity.
Sue Howard in
We're very sorry you were missing a capping section. This was a counting error in our warehouse. I'm glad we could resolve the problem quickly but I agree it shouldn't have happened in the first place.
Henry Blake @ WoodBlocX
My rough sketches became a structure - delighted with the result
Efficient, professional and helpful service. They turned my sketched ideas into a practical design. Everything was delivered on time with stage by stage building plans. Delighted with the results.
Ian D in
Thank you so much for your kind feedback.We're really glad to hear that you were happy with your WoodBlocX project .
Henry Blake @ WoodBlocX
Excellent Fishpond
Excellent fishpond and quality. So easy to build with very detailed but easy to understand diagrams and instructions. We ordered on the website but had to ring as a product was added and charged which we didn't need. easily rectified by WoodBlocX and refunded. Item arrived as planned and the delivery man took onto our garden rather than leaving at the kerbside as stated. Couple of missing woodblocks but sent within a few days. Excellent company to deal with.... would recommend.
Donna in
Great stuff! Thank you for taking the time to leave feedback for us. We continually try to improve our service and our delivery team always do their best to accommodate moving materials when they can. Glad to hear the project was a success!
Henry Blake @ WoodBlocX
Great Service & Product Looks Great
Informative web site; easy upload of bespoke design; 24hr turn round of proposal; delivered within 96 hours; helpful technical follow up call.
Andrew Stevenson in
Really happy to hear the project was a success! We'd love to see some pictures of the finished retaining wall.
Henry Blake @ WoodBlocX
Easy and quick to assemble
delighted with my purchase, arrived very promptly exactly when the company said it would arrive. easy to assemble, no need for screws, saws or other tools and looks really good. Even got a bag of Haribo included in the parcel!
Katherine Wright in
Great stuff! We aim to make the whole process as easy as possible (sweets always help too!)
Henry Blake @ WoodBlocX
Great fun to use, (but then I have always loved Lego.)
Great service designing and redesigning a bespoke retaining wall.
Arrived on the day stated; I was a bit concerned when the delivery instructions said 'kerbside delivery' I didn't need to be, the delivery was bought down my drive away from the road.
I love the product; having just built the 10 metre long wall, just short of a metre high all on my own, I'm now planning the next project. (Not bad for a 50+ lone female)
SUZANNE NOTTINGHAM in
Great stuff! Our delivery drivers always do their best to accommodate customers with drop offs. Great to hear that you enjoyed the build too! Look forward to seeing your next project.
Henry Blake @ WoodBlocX
Quality product. Looks natural in our garden redesign.
Prompt delivery. Good design making easy assembly. Instructions easy to follow.
Valerie Lindsay
Super, thanks for your kind feedback!
Henry Blake @ WoodBlocX
Excellent service, and easy to build.
Excellent service.
I had a couple of queries both before, and after, my purchase, and all were handled quickly.
Keith Moore
Great stuff! Glad we could help with your project. You've done a really good job with the build - taking the time to get the base good and level can really make the difference.
Henry Blake @ WoodBlocX
Good design, relativity easy to construct.
The process of selection, ordering, and construction delivery was easy and straightforward. The blocking sections were very well described and easy to put together, however the capping sections were very difficult to follow, no colour coding and poor diagrams. Unfortunately the wrong capping sections were supplied and it took a couple of attempts to get you to accept that they were wrong. They have now been reordered, along with an updated diagrams, I just hope that these sections fit and the instructions easier to follow.
Simon Hosken
Thank you for your feedback. We aim to make the construction as easy as possible and hand cut all of our capping for each order. We're very sorry to hear about the issue with these pieces, we will get those out to you as soon as possible. Our design team are on hand if you need anything at all.
Henry Blake @ WoodBlocX
Effective, Efficient & Fantastic Quality!
A well organised and quality service throughout. Web page is clear and easy to use. Communication from placing the order to delivery is efficient.
The product itself was excellent quality and the instructions and fittings provided resulted in a very swift and straight forward construction process.
I would definitely recommend WoodBlocX.
J Grant in
Great stuff! Thanks for your feedback, it makes a massive difference to us. We try our best to make the process as simple and quick as possible - glad we could help!
Henry Blake @ WoodBlocX
woodblocx's biggest fan!
just the usual, this was our third order from Woodblocx so we are well used to the system, it is all just made so simple and efficient, a joy to experience.
Tony Heath in
Hi WoodBlocX biggest fan, we love to hear that you love WoodBlocX as much as we do, thank you for your repeat business and fantastic feedback, would be great if you get time to send us some photos to [email protected]
Henry Blake @ WoodBlocX
WoodBlocX..leave your long drill pieces and heavy duty saw in your toolbox
Easy to order. Fast delivery timescale even though it was bespoke size.
Alan Moore in
Superb thank you
Henry Blake @ WoodBlocX
Wonderful product and Company
Excellent product, patient service from designer - willing to change design as often as required until it was right for my project.
Well packed delivery. good instructions (colours not always right - side not the same colour as the top).
Would definitely recommend the product and the Company.
Spencer Watkeys in
Our design team is on hand to make sure you get what you want no matter how many changes you may require along the way.
Henry Blake @ WoodBlocX
A transformation
Woodblocx have been fantastic through the whole process of our garden landscaping, always helpful and happy dealing with plan changes and offering advice. Our garden has been transformed thanks to your product.
Anthony Garbutt
wonderful, thank you for the feedback our design is always happy to help every step of the way.
Henry Blake @ WoodBlocX
A thing of beauty - even before the plants go in
These raised beds look stunning and are so easy to put together. We wanted them for a second floor balcony so it was ideal to carry the pieces up and construct it up there. The wood looks lovely and the top edging is perfect to rest a cuppa on.
Website was easy to use and the delivery driver was very pleasant and helpful.
The only quibble was the price for Saturday delivery was quite high but that was our own fault for not being better organised. Also the delivery online tracker said 14.00 but it arrived about 09.30 - lucky we were in - but that may be a separate delivery company not WoodbloX. But the nice driver made up for it.
Overall we are very pleased and thinking of getting another.
Catherine Pengelly in
yes it is a pallet network that we use to deliver on behalf of us, glad to hear you love the end product we look forward to your next order
Henry Blake @ WoodBlocX
It's like lego for big kidsGoes together well and no bits missing or left!!
This is my third kit
Well designed, perfect parts and delivered on time
Ian Smith in
fantastic , thank you for the feedback
Henry Blake @ WoodBlocX
Superb!
Great Product! Thanks to the team for helping me!
Doreen Boxwell
Thanks so much, it was a pleasure dealing with you! Really happy to hear that you liked the product.
Henry Blake @ WoodBlocX
2nd purchase & would use again
im pleased with my planter but was disappointed there was only 1 fixing spike, having taking time off to build it I didn't see any point in complaining
Delivery was brilliant with the driver being most helpful & as this was my second purchase from this company I would use again if the opportunity arose
Mrs PJ Crane
sorry for the disappointment regarding the ground spike we would have been happy to send more to you fantastic to hear about the delivery side thank you for your feed back.
Henry Blake @ WoodBlocX
Excellent Service and Quality
Excellent Service and very patient with my many changes and mistakes.
Quality of material is excellent and very easy to install
Paul Brady in
Thank you for your kind feedback our design team are always on hand for changes
Henry Blake @ WoodBlocX
A great product
Great service all round, called the office and got some good addition advise to help me with my choice.
Delivery company driver great,called to let me know he was 30 mins away.
East to assemble and good quality too.
Tempted to buy another one.
Mark Gamble in
Fantastic we look forward to your next order
Henry Blake @ WoodBlocX
Good customer service
Harry was very helpful as I wanted a particular design which was no longer available on the website. He made sure it was available as a bespoke design for me. Also I needed to change the delivery date which Harry also sorted out for me. I felt this was very good customer service
Paul Upton
We're so pleased you enjoyed your WoodBlocX experience.
Henry Blake @ WoodBlocX
End-to-end satisfaction!
From initial design, through modifications, delivery and telephone advice re installation, this was a first-class experience. Couldn't have asked for more :-)
Mike Roe in
The WoodBlocX team is always on hand to help at every stage of your delivery.
Henry Blake @ WoodBlocX
great product, easy to install
Really good service, helpful at all stages of design and a great product.
Looks good.
David Chilton in
Super, many thanks for your kind feedback. We hope to hear from you again soon!
Henry Blake @ WoodBlocX
Amazing
Amazing service and fantastic product. Easy to put together and looks great
STEVE HOLDCROFT
Excellent! Many thanks for your kind feedback. We would love to see some pictures of the finished project!
Henry Blake @ WoodBlocX
Glad we found the company - just what we wanted
Excellent - slightly tricky design required because of the awkward slope of the garden - good service - very pleased with the result. Looks even better all planted up.
Dazz 47 in
Superb! Do send us some pics if you get a chance, we'd love to see the finished project.
Henry Blake @ WoodBlocX
WoodBlocX are a fantastic product
Great advice and fantastic service.
Ian Frostick in
Super! We try our best to offer the best service possible for all of our customers.
Henry Blake @ WoodBlocX
Good service, sturdy product
The design service was very good and the final product meets our initial sketches. Very happy with our new raised beds which look good and are very sturdy.
Matthew Noonan
Superb! Many thanks for your kind feedback.
Henry Blake @ WoodBlocX
Fantastic product, excellent service.
The service from start to finish has been excellent. So helpful via email and also on the phone nothing was to much trouble for them and I feel like I know them personally. I thought this sort of service was long gone.
Terry Baker in
Thank you so much for your kind feedback. We are relatively new business and adding that personal touch can make all the difference. We aim to give all of our customers the best service possible.
Henry Blake @ WoodBlocX
Great customer service
I started at the WoodBlocX website and soon ended up chatting to Dan on the chat-bar. He was really helpful discussing what I needed. I followed up with an email of the bespoke raised beds we needed directly to Dan. He led me through the whole process very, very well. Including me changing the delivery date AND address. It was really easy to order.
Susan James
Brilliant, thank you much for your feedback! It makes a massive difference to us.
Henry Blake @ WoodBlocX
Great product and great customer service!
Great product and great customer service!
Tammy in
Brilliant! Thank you so much for your kind feedback, it makes a massive difference to us.
Henry Blake @ WoodBlocX
Efficient
Order and delivery were very efficient.
Adrian Kirby
Thank you! We do our best to arrange delivery to suit your schedule.
Henry Blake @ WoodBlocX
Super easy
Really straightforward product, put a big planter together in a couple of evenings after work. Absolutely would do it again.
Chris Spry
Fantastic! WoodBlocX are really easy to build - just like a giant lego kit really!
Henry Blake @ WoodBlocX
Excellent quality, flexible design and easy construction
WoodBlocX provide exactly the sort of garden planting features we like in our medium sized but flat rural garden in North East Scotland. Their planters are well made, very easy to construct and weather quickly and well, so we see no need to paint or treat them. The ability to so easily customise the size, style and height when ordering is a bug plus in thier favour. The delivery and ordering service is rapid and friendly. They can easily be awarded five stars for an all round great product.
Nicholas Fuller in
Brilliant! Thank you so much for your feedback, it makes a massive difference to us and helps us improve our service for all of our customers.
Henry Blake @ WoodBlocX
very good customer service
Very helpful pre and post sale, answered all questions without fuss
Not a big order but some pieces missing so surprised that was the case. It was rectified with a call but was an added faff
George Koutas
Thank you for your feedback it really helps us to maintain our high levels of customer service. We're very sorry for the inconvenience caused with the missing parts - we are continually improving our picking system to ensure that these kinds of issues are kept to an absolute minimum.
Henry Blake @ WoodBlocX
Great product, shame about the delivery!
Delivery was scheduled for Fri 5. May, we waited in all day, checked online, delivery promised by 5. When no delivery arrived transport company and Woodblocxs were unavailable. No communication was received advising of the situation. Not possible to contact anyone over the weekend. Checked online Monday delivery scheduled by 12, duly arrived. Extremely helpful delivery man as there was no means of removing the pallet from his van. We paid £40 for this service. A great pity as we were extremely pleased with the product. The instructions were firstclass and the finished unit met all our expectations.
Carol Archer in
We're so sorry about the issues you had with delivery. We always try our best to keep customers up to date with tracking informaton and ask our delivery teams to keep in touch if there are any issues. We're sorry to have let you down with the delivery but happy you liked the finished product in the end.
Henry Blake @ WoodBlocX
Perfect
The hardest part about building with wood blocx is digging where you want it go! Once you get started and follow the instructions it's a breeze! I was a bit sceptical at first about taking the plunge and buying them when I hadn't seen first hand what I was buying! But after finishing my retaining wall I couldn't be happier!
Kevin Shirley in
Brilliant! Thank you so much for your kind feedback. We are proud of our product and it's ease of use.
Henry Blake @ WoodBlocX
Looks good when completed which is the main thing
Quick and straightforward, the instructions were reasonably good although not perfect
Sandy Kemp in
Thank you for your feedback, we really appreciate. We do try to make the build process as simple as possible!
Henry Blake @ WoodBlocX
Splendid goods and service
The goods arrived promptly on the day stated via Caledonian Logistics Ltd whose staff were so cheerful and helpful in the delivery of such a heavy load. We are absolutely delighted with the raised beds.
Kathleen in
That's brilliant! Our delivery team always do their best when it comes to customer service.
Henry Blake @ WoodBlocX
A sound product. Good for difficult spaces/shapes
Product as described. Well produced and finished.
We had a production issue as we had ordered a customised shape and this was amiably fixed although it did require several attempts!
William Carlile
Superb, we're really happy that you liked the product!
Henry Blake @ WoodBlocX
Easy to Assemble
Will plan your pond/raised bed to suit your needs and deliver everything in one package
Peter Nash
Our design team is always on hand to help with any design request or question.
Henry Blake @ WoodBlocX
It all went according to plan.
Easy to order, arrived exactly when they said it would, easy to construct, excellent and easy to follow instructions (especially when like me you are not a DIY person), it looks good and overall a very good experience.
David Evans in
Great stuff! Your feedback makes a massive difference to us, we're really happy that you had a good experience.
Henry Blake @ WoodBlocX
Excellent product
Great product, very helpful on the phone when switching delivery arrangements.
Phil Eames
Our helpful staff are always here to help no matter what.
Henry Blake @ WoodBlocX
Unhappy with the service
Item was incomplete and despite a further two deliveries we have pieces missing.
Yvonne Cassidy
We're so sorry to have let you down in this instance. We will always deliver out missing pieces for free and
do aim to resolve any issues as quickly as possible. We regret that our service has not met your expectations
but hope that we have a chance to show our usually excellent standards in the future.
Henry Blake @ WoodBlocX
Great looking raised beds
The Woodblox kits are great, they went together well and we have had positive comments from neighbours passing by. There was a minor issue with 2 cap pings being the wrong size, this was resolved very quickly. Overall very happy and would buy again
Karen in
Thanks so much for your kind feedback. We're very sorry that you had an issue with your capping but glad we managed to get it resolved for you!
Henry Blake @ WoodBlocX
Exceptional service.
Product was exactly what I needed and expected. The assistance and help I got from Blocx in planning my new pond was exceptional.
Roy French in
Thank you so much for your kind feedback! We really appreciate it.
Henry Blake @ WoodBlocX
Excellent, first class product.
Very easy to order, delivery as promised with delivery driver extremely pleasant and helpful. It is well worth spending the time to ensure that the first level is flat and level, this was the most time consuming part. The rest of the pond went together very easily and the finished product I was really pleased with. The fish also seem very happy in their new home. Excellent, well worth the money spent and would highly recommend this product.
Julie Tolley
Wonderful! We're so happy to get your feedback, thank you so much. Hope the fish have settled in :)
Henry Blake @ WoodBlocX
Great Product
Very impressed by the product and the notes for construction - probably hardest part is getting the 90 degree corners set on the base layer. But after that no difficulties.
Will definitely use again - next time a pond.
Barry Vaughan in
Great stuff, happy to hear that you were impressed with our product. Look forward to hearing from you again!
Henry Blake @ WoodBlocX
Missing items on delivery
Great initial service,prompt delivery spoilt by over 10No.items short causing
costly delay due to installers unable to complete raised beds.
David Reeves in
We're really sorry about missing the items out on your order. We always aim for the highest standards of quality control
to make sure that we make the process as smooth as possible for you and have let you down in this instance. We do hope
that you return to us in the future so that we can make it up to you!
Henry Blake @ WoodBlocX
Fantastic!
Excellent product, super efficient delivery, highly recommended!!
Peter Turier in
Brilliant - we're so happy with your feedback! Thank you for that :)
Henry Blake @ WoodBlocX
Really pleased
Woodblock's as a company we're very friendly. And did exactly what they said they would. The product was real quality and easy to put together. The only problem I found was some of the drawings a little hard to see. For instance, I put the the metal bracket over the plastic not underneath. Still it now looks great.
mike barlow in
I'm delighted you are happy with the product. If you needed larger drawings please don't hesitate to get in touch as we'd be very happy to supply them.
Henry Blake @ WoodBlocX
Delivery, quality, instructions, construction and finished appearance all e...
Delivery, quality, instructions, construction and finished appearance all excellent!
Dr C in
Fantastic! Thank you for your feedback. We really appreciate it - do send us some pictures of the finished project if you have time!
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Excellent customer service, great product!
Mike in
Superb, thank you for your kind feedback!
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Great service!
Fiona Barrett
Superb!
Henry Blake @ WoodBlocX
Good product, simple to build and looks great when completed. I had one que...
Good product, simple to build and looks great when completed. I had one query and when I called my query was solved immediately. I would buy from this Company again.
Michael Monk
We're so happy you like our product and service.
Henry Blake @ WoodBlocX
My raised bed arrived with wrong instructions, which I didnt know at the ti...
My raised bed arrived with wrong instructions, which I didnt know at the time. this led me to start making the bed and then realised it didnt work. I had to dismantle it and wait for new instructions to be emailed. when they arrived it needed more different pieces, these where mailed out and diidnt fit properley. I had to end up sawing pieces to fit. Not a good experience
Chris Ching in
Really sorry about this. I have now had a word with our team to find out what went wrong here and hopefully, this won't happen again. I have also dropped you an email regarding this today.
Henry Blake @ WoodBlocX
Great product
Hi team
Everyting i have asked has been done James has been very good at getting back all i have asked has been delivered ,only negative is not having a fixed delivery time a problem when you are using pallet line ,would be helpful to have a two hour window not a five hour window as with all deleiveries a 12 - 5 pm is not helpfull with several guys sitting around waiting ,but in general really good product and service .
We are using woodbloxc on several jobs at present and intend to carry on .
cheers Paul Davis
Landscape supervisor Groundwork london
Paul Ben Davis
Thanks for the feedback - will make sure this is passed on to James too! Fully understand about the window of delivery, do keep in touch on the day of delivery for future projects and we'll do our best to get a more accurate delivery time.
Henry Blake @ WoodBlocX
Excellent service throughout.
WoodBlocX's service was excellent right from my initial enquiry some months ago. The planters will not be assembled until the weather improves, and we are lookin g forward to seeing the completed raised beds. My only "complaint" is that I have been charged £9.26 for the dowel cutter despite being told it was included FREE! Anyway, thanks to Harry, Dan and Lachlan. Lang may yer lums reek, as they say!
Andrew Glendinning in
Haha - our lums are always reekie! Thank you for your kind feedback. We're really glad to hear that you thought our service was excellent! We would love to see pictures of the finished raised beds as well. Dan will be in touch soon to get the situation with your dowel cutter sorted out.
Henry Blake @ WoodBlocX
A Very Happy Customer
A very fast service, excellent help in picking the correct products. All raised beds built and they were easy to put together (big lego!) and look fab.
Delivered by a helpful, cheerful courier as well which made it easy.
Jenny Gibson
Great! We're really happy to hear that the raised beds are looking good - we would love to see some pictures too!
Henry Blake @ WoodBlocX
Very pleased
Good customer service - had a piece that I needed to be sent, which they did quickly and with zero fuss.
Richard Morton
Great, glad we could help. We do always try to achieve the highest levels of customer service!
Henry Blake @ WoodBlocX
Excellent product and excellent service.
The delivery was prompt and exactly as specified. The construction of the raised bed was easy and the instructions were very clear. I could not have hope for a better product. Thank you.
Paul Rivett
Thank you so much for the lovely review of our product. We are always delighted to hear from happy customers.
Henry Blake @ WoodBlocX
Very good support
I received helpful support with a personal touch.
Richard Playford in
Our team is always happy to help no matter what the question or request.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Great service. All fitted together brilliantly. Very easy.
Keith BRIZELL
Thank you! Very happy to help and glad you found it nice and easy.
Henry Blake @ WoodBlocX
Excellent product and service
Great service and product. The instructions were very clear and writen for my design. So I knew exactly where each block and peg needed to go.
Thank you.
Ron
Ron in
Thank you for your kind feedback. We are glad to hear that it was all clear for you.
Henry Blake @ WoodBlocX
Delivered promptly. I had a level base ready and it was a doddle to assembl...
Delivered promptly. I had a level base ready and it was a doddle to assemble. I just followed the instruction pictures for each level and it was easy. I had to give the capping a bit of a knock to fit into place, but it looks great, tight well cut joints.
Very pleased. It is more substantial than similar products from your competitors and it will last longer.
Michael Thompson in
All of our kits and bespoke designs come with complete step by step instructions, this makes building our BlocX super easy.
Henry Blake @ WoodBlocX
Excellent product
Respond rapidly and helpfully to email queries. Order page easy to use and delivery 5 days after order,
Helen Hutchinson in
Thank you for your feedback! We're glad that you found our service helpful.
Henry Blake @ WoodBlocX
Totally Brilliant!
A totally brilliant product and the effect is stunning. Many people have commented on how well the wall and steps up onto the lawn look.
Chris Fox in
Superb! We're really glad to hear that you were happy with your purchase.
Henry Blake @ WoodBlocX
Very good product
We bought this system last year and thought it so good that we repeated our order this year.
Sue Halloway in
Thanks for returning to us! We're glad that you liked our system.
Henry Blake @ WoodBlocX
Quick and easy
Simple to calculate and simple to order. Fast delivery.
Ian Lloyd in
Thanks! We're glad you found the ordering process nice and easy.
Henry Blake @ WoodBlocX
Excellent - once again
Our 4th order now - started off with a pair of raised beds & have now landscaped the whole (previously tired) front garden & driveway.
Chris Walker in
Thank you for your kind feedback! We are always happy to see a returning customer.
Henry Blake @ WoodBlocX
Best Choice
Excellent quality, Great delivery time, clear instructions
Ray Owen in
Thank you very much for your kind feedback! We're glad that you were satisfied with your WoodBlocX.
Henry Blake @ WoodBlocX
Woodbox knocks your block off!
What an excelent product and service. It was joy to work with Woodblox! Instructions were clear and if you take time initially everything fits into place and I am 79 years old.
Frederick Hart in
Thank you for your kind feedback! We really try to make the build process as easy as possible and are glad to hear it was a success for you.
Henry Blake @ WoodBlocX
Excellent team work
being able to phone and adjust measurements untill the design is right, and good service from the company employees. Thank You all John
John Simmonds in
Thank you for your kind feedback. We always try to offer the best service possible.
Henry Blake @ WoodBlocX
Excellent service by WoodBlocX
Good website easy to order and delivered on time
Simon Greener in
Thank you for your kind feedback!
Henry Blake @ WoodBlocX
Excellent quality & service.
Immediate response to request for quote, rather than having to chase up & when found to have a couple of parts supplied incorrectly, these were despatched & arrived with me 2 days later.
Clear & easy to follow assembly drawings.
David Allison in
Sorry for the mistake with the components but I'm glad we could rectify the issue.
Henry Blake @ WoodBlocX
Very swift
Ordered on line and delivered by due date - straight into the garden.
Janine in
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
maybe I just had a bad set of circumstances, but was not hassle free - although product itself is good.
Was close to putting poor, although communication via e-mail was good, the delivery didn't arrive when agreed (although revised from initial date) and also arrived with only two ground spikes when the sheet said it should have more. I think it may be that I simply had a poor set of circumstances ...bearing in mind several e-mails were exchanged to eventually to confirm delivery, I may have considered the delivery charge being waived as a gesture of good will? Also the pallet was loaded incorrectly so I had to assist the driver in lifting it off the truck as other deliveries were in the way. Driver wasn't too impressed but credit where due, very helpful and I didn't mind helping!
Gareth in
We are very sorry for the problems you experienced during your order and delivery. We will always try to rectify any issues immediately so if there is ever a problem at any stage please don't hesitate to get in touch.
Henry Blake @ WoodBlocX
High quality materials enabled me to easily build a professional looking landscaped garden.
Easy to use website and simple to order what I needed. Excellent tutorial videos online. Package delivered on the day promised and as described - delivery company happy to drop pallet into my garage. All instructions provided and extremely easy to follow and construct my raised beds. Wood quality is excellent and the pieces were very easy to assemble on a flattened surface.
Malcolm in
We are so happy you have had a pleasant WoodBlocX experience.
Henry Blake @ WoodBlocX
Fantastic first class service
We received an excellent personalised service from Woodblocx. First rate and efficiently managed company - highly recommended. Thank you Henry.
Ken and Moira in
We are so pleased you are happy with our service.
Henry Blake @ WoodBlocX
Fabulous service
Incredibly helpful and kept informed of progress at all stages.
Charlotte in
Our team is always on hand to help in any way we can.
Henry Blake @ WoodBlocX
Excellent service and a good product that I was able to construct in 1 day.
The product was delivered as promised and the pallet placed where I requested despite me not being there at the time.
Sidney in
Once an order is finalised (i.e. after designs are drawn up if you require a bespoke structure), delivery takes just 4 working days. If you are in a hurry for your BlocX please call us and, if we can, we will try and speed up delivery for you.
Henry Blake @ WoodBlocX
Excellent service from start to finish
From start to finish the way the staff dealt with our order was superb. Harry who took our order and turned it into a superb design was excellent throughout and resulted in exceeding all of our expectations.
Anyone thinking of installing your products would be hard pressed to find better, unfortunately we donot have anymore space in our garden.
We would be only to happy to show any prospective buyer our installation for you.
Many thanks to you
Pam and Graham Church
Graham
Thanks so much for the lovely review.
Henry Blake @ WoodBlocX
A first class company where the customer really matters.
Truly excellent Company with first calss customer service and a fantastic delivery service (Dingwall to Cornwall for a 250Kg pallet in less than 24hrs, wow!)
Can’t praise the product or the company high enough. I am really delighted all round! Well done to all concerned.
John in
We are so happy you like our service.
Henry Blake @ WoodBlocX
So please with my purchase
First class service all the way through my Oder, got so much help on the live chat, before I ordered. This really helped. The day of delivery they got in touch with driver for me to see what time for delivery.
Lynne in
We always try to provide the best possible service to our customers.
Henry Blake @ WoodBlocX
Excellent product
Very helpful design services as I needed a bespoke solution
Jeff in
After receiving your details we can normally get a design back within a day. Sometimes in the Spring this can be longer as we get much busier at that time of year.Once we have drawn up your free bespoke garden design we will email over a 3D model in a PDF. This will show your design and include a price for your specific new landscape design.
Henry Blake @ WoodBlocX
grate product and helpfull designers
easy people to deal with and order from
I worked through a few versions of the design with the Woodblox designer until I was fully satisfied.
delivery was prompt
construction simple with very easy to follow design plans
I can happily recomend
phillip in
Our design team will always help until you have exactly what you want.
Henry Blake @ WoodBlocX
Highly recommend WoodBlocX.
First class service, very helpful delivery man.
Ann in
We are pleased your delivery went smoothly.
Henry Blake @ WoodBlocX
Thoroughly recommend
The product was excellent and the service could not be better. I was very impressed with the delivery, and standard of the products. Many visitors to the garden have commented on the Woodblock.
Polly Church in
I'm so glad your visitors have been admiring your new WoodBlocX.
Henry Blake @ WoodBlocX
Good but room for improvement
A bit long winded in getting their quotes out. Second quote needed to be redone as design was wrong. Good customer service, pleasant and helpful. Good product.
Brett in
Sorry for the delay in getting the quotes back to you. This summer has been exceptionally busy so things are taking a little longer than usual.
Henry Blake @ WoodBlocX
Overall a very good product and excellent customer service.
Used the design service for a bespoke setup that I required made several phones calls with additional quires, Henry and team very helpful.
alan in
Our free design service can make your garden dreams into reality.
Henry Blake @ WoodBlocX
well done WoodBlocX and thank you
buying the pond could'nt have been simpler web site easy to use, I would recommend WoodBlocX to any of my friends and family I would use this company again the pond went together like a dream looks good too thank you WoodBlocX well done
michael in
We're delighted you had an enjoyable WoodBlocX experience.
Henry Blake @ WoodBlocX
Excellent service
I was kept informed of the delivery details so the packs came when they should have done, so I didn't waste a day waiting. Although I haven't put them together yet, the product quality looks excellent and will add a great design feature to my garden.
Colin in
When we despatch your order we will send you full tracking details for your pallet so that you can contact the delivery company and find the location of your BlocX.The pallet does not have to be signed for and we can arrange for it to be left at a secure location at your property if you are not in at the time of delivery.
Henry Blake @ WoodBlocX
Building supporting wall for my veg plot
Very helpful team at WoodBlocX who designed a bespoke supporting wall for my vegetable plot.
Delivery was good and when promised. The importance of preparing the ground is vital to construction to get a good result with correct levels. Read the assembly notes very carefully to ensure correct fitting of pegs and blocks as once pegs are driven home it is too late to correct errors.
The only negative feedback I would give is the fitting of the pegs on the upper levels as you get more movement/bouncy feel to the blocks and the pegs do not drive fully home. The plastic tubes supplied easily distort which makes it even more difficult to get the power of the club hammer directly to the peg to overcome the resistance of the drilled hole in the blocks. This makes the assembly difficult and frustrating and not enjoyable. However, by researching online I found that a lot of people had the same problem and someone had tried putting soapy water in the hole prior to banging the peg home. This works a treat and should be used all the time. Please could WoodBlocX put this in the assembly instructions. If it was not for the above problem I would have given an Excellent rating.
Colin in
We are sorry you had trouble with the last layer of BlocX. If you ever have any difficulties with your build please get in touch on 0800 389 1420 and we can talk you through any issue and help resolve the problem.
Henry Blake @ WoodBlocX
Flower Bed
Excellent service and product all fitted well and instrution easy to follow
David in
We're glad you enjoyed your WoodBlocX experience.
Henry Blake @ WoodBlocX
A good product spoiled by poor workmanship and quality control
The delivery was a day late because for reasons best known to themselves, the company changed our postcode to that of a house ten miles away.
Robert in
We are very sorry the delivery was not on the day you had selected. Deliveries can occasionally be delayed for reasons outside of our control. We will always try our very best to get your WoodBlocX to you on the day selected and we will inform you straight away if there is any issue.
Henry Blake @ WoodBlocX
A very professional company. Somebody you'd be happy doing business with.
I ordered 4 raised beds in July this year (2016). Prior to ordering, I had a couple of queries which I directed at WoodBlocx. They responded immediately (no long telephone queues with an automated voice telling me how valuable my custom was etc). They were very courteous and knowledgeable throughout. They answered my queries to my satisfaction within minutes. A very professional outfit I would have no hesitation in recommending them.
Sean in
The WoodBlocX team is always happy to help no matter what.
Henry Blake @ WoodBlocX
Excellent product, and highly recommended.
The made to measure raised beds I bought were delivered on time, in perfect condition, and having just installed them, went together perfectly. The simple yet effective method of fixing the blocks together is excellent, and was completed very quickly once the bottom layer was levelled. An excellent product which I would highly recommend, and I will definitely purchase further Woodblocx in due course. I have recommended to family and friends who are also now considering purchases of this product.
Chris in
We are delighted you like our product.
Henry Blake @ WoodBlocX
A company passionate about customer service and the quality of their products.
A friendly, knowledgeable company who are very passionate about their products. They are able to create bespoke items which as a landscaping company is perfect for our client's who can't find an 'off the shelf' product. Nothing is too much trouble for WoodBlocx and they are on hand to help us from ordering and planning right through to construction and aftercare.
Susan Naing in
Thanks for the great review!
Henry Blake @ WoodBlocX
Good Service
Delivery as promised. Kit well packed on pallet and instructions for assembly very clear.
John in
We will always endeavour to deliver your items on the day you choose.
Henry Blake @ WoodBlocX
Brilliant planters
Everyone has been really helpful in the choosing of my planters
Judy in
The WoodBlocX team is always on hand to help.
Henry Blake @ WoodBlocX
Excellent people, product and experience in dealing with WoodBlocx. DIY dream.
WoobBlocx has an excellent website, informative, descriptive, with video clips on their products and method of installation. The bespoke design service is great, it's reassuring to have an expert to convert your thoughts into a WoodBlocx design.
The communication with the Team is excellent via email.
Delivery was no problem at all, on time, well packaged, good transport company.
I would buy from WoodBlocx again and recommend them.
.
Peter in
We are so pleased you have enjoyed your WoodBlocX experience from start to finish.
Henry Blake @ WoodBlocX
Great service, great product, would definitely recommend
I love my raised bed, it was delivered on time, looks great and was easy to put together. The only comment I have is that it may be useful to tell new customers to line up the holes before putting in pegs, as because the wood is drilled for all sizes, you don't need some holes. Realised this after one but it could have been an issue.
Had loads of compliments as well. Hopefully will buy another one for veggies when space is organised.
Thank you
Annie in
We're so pleased you are happy with your raised bed and we hope you have many years of enjoyment from it.
Henry Blake @ WoodBlocX
Replacement sections
Issue with rot affecting some sections of a raised bed. Photos were supplied and two new sections were supplied within a few days. No charge.
Ian
Thanks for that the good feedback, and again please get in touch if you have any further details at all.
Henry Blake @ WoodBlocX
By far the best experience in on line shopping I have had.
Good Service, extremely helpful staff, and the product is great.
