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Great experience
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Been looking for a raised pond for sometime now and decided on this one.
I had a few questions and the customer service was great and answered all my questions.
Delivery was also perfect, came on time and the driver was very helpful.
The wood blocks are very good quality and they have some weight to them so took me a while to unload the pallet.
I had no missing parts so all good there, the only thing I missed was not having instructions with the delivery, you get a email with them but not being great with technology and not having a printer made this bit a bit more challenging.
But the grandkids sorted this out and I now have them on my iPad.
Martin Hiscock in GBR
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Amazing ponds
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The pond is amazing. Easy to put together and looks fantastic. Very fast delivery and clear instructions. Would highly recommend
Nicola Lines in Ramsgate
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Thank you for sending the picture of your pond! We love the finish you have applied; it looks fantastic!
Adie @ WoodBlocX
Delivery to UK mainland is FREE on all orders and generally takes around 3 working days.
Your WoodBlocX order will be delivered on a pallet and we can only guarantee kerbside delivery. If you are in a hurry for your WoodBlocX order please contact us (if we can, we will try to speed up your delivery).
You can select an estimated delivery date at checkout. Deliveries can be arranged from Mon to Fri between 9am and 5pm (except Bank Holidays). Saturday delivery slots are currently not available. Tools & liners ordered separately will be charged £12 for Parcelforce delivery so remember to include them with your WoodBlocX order!
We advise choosing a suitable delivery date a few days prior to the date you wish to start your WoodBlocX build just in case your delivery is delayed due to circumstances out of our control. Please DO NOT book a tradesperson to begin work on the day your order is planned to arrive.
When we dispatch your order from our warehouse we will send you full tracking details for your pallet. You will then be called by our delivery partner a few days before delivery to confirm your delivery slot/date.
Pallets do not necessarily require a signature. We can arrange for deliveries to be left at a secure location at your property if you are not in at the time of delivery.
For the latest delivery information please see on our Delivery Page or start a Live Chat with us.
WoodBlocX is an ideal solution for any scale of commercial landscaping project
Using our unique, modular system of interlocking timber blocks, WoodBlocX can be used to create almost any external landscaping structure. From rooftop gardens and retaining walls (max 1m) to street furniture and planters, our professional 3D design team can work closely with you to build a solution that works to your project budget and specification.
WoodBlocX structures are fast to build and require no foundations. Our pressure-treated timber blocks fit together with dowels and require no power tools or specialist skills to erect. Guaranteed for 15 years with fire treatment options, we only use high-quality, sustainable Scottish Pine and are proud to manufacture WoodBlocX from our base in the Scottish Highlands. View our brochure
Having worked on many successful landscaping projects with Property Developers and Landscape Architects across the UK and Europe, we know you can specify WoodBlocX in the knowledge that our system will match the most exacting standards.
For technical questions, bespoke pricing and commercial design queries, please freephone 0800 389 1420, email [email protected] or start a live chat. To view our latest commercial case studies or to book a CPD session, please visit WoodBlocX Landscaping.
