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27-Feb-2015 |
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Service rating : I cannot as yet say excellent as the flower bed not yet built but so far so good , all very professional and clear
Product : Disappointed by lack of instructions as to how to activate the dowel cutter It was trial and error and even now am not sure I am using it effectively. ...
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Service rating : I cannot as yet say excellent as the flower bed not yet built but so far so good , all very professional and clear
Product : Disappointed by lack of instructions as to how to activate the dowel cutter It was trial and error and even now am not sure I am using it effectively. Quality of tool otherwise good
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If you are ever unsure of anything at all please just get in touch and we can try and help the best we can.
WoodBlocX
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20-Mar-2015 |
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Service rating : Great Company and Great Product absolutely love the finished project. Harry was great at putting my ideas into a finished design. the only problem now is I want to build more stuff but don't have the room!
Product : I had lots of dowels to cut and I am so thankful that I...
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Service rating : Great Company and Great Product absolutely love the finished project. Harry was great at putting my ideas into a finished design. the only problem now is I want to build more stuff but don't have the room!
Product : I had lots of dowels to cut and I am so thankful that I purchased the dowel cutter it takes seconds to chop of the dowels instead of a few minutes cutting through with a saw and probably your fingers at the same time!
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Thanks Richard, always great to get positive feedback
WoodBlocX
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22-Apr-2015 |
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Service rating : Very helpful with simple custom project
Product : Would not wanted to have finished the project without this. A must have
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We will always try our best no matter what the scale of the project.
WoodBlocX
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22-Apr-2015 |
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Service rating : Very easy company to deal with. Superb customer service.
Product : Hade the cutting of the pegs very simple.
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We try and make our customer service second to none.
WoodBlocX
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22-Apr-2015 |
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Ordering straight forward
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22-Apr-2015 |
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Service rating : From enquiry to delivery the service was excellent and the advice invaluable. The when wed had a minor quert help was immediately available. Will probably order another raised bed in the future in addition to the two we have
Product : So glad we took the advice and purchased this...
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Service rating : From enquiry to delivery the service was excellent and the advice invaluable. The when wed had a minor quert help was immediately available. Will probably order another raised bed in the future in addition to the two we have
Product : So glad we took the advice and purchased this tool. Made cutting so easy. Brilliant
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We are here to help no matter what stage of the order you are at. If changes need to be made when it comes to the build we'll be more than happy to help.
WoodBlocX
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22-Apr-2015 |
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Service rating : The WoodBlocX team were all very helpful, responsive and efficient in every aspect of their service to us - the designing of our bespoke raised beds/pond, ordering, delivery to our preferred schedule, and 'after care' advice on using the dowel cutters. Thank you WoodBlocX.
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Service rating : The WoodBlocX team were all very helpful, responsive and efficient in every aspect of their service to us - the designing of our bespoke raised beds/pond, ordering, delivery to our preferred schedule, and 'after care' advice on using the dowel cutters. Thank you WoodBlocX.
Product : The instructions from the YouTube clip were helpful, although the presenter was a little weird.
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The WoodBlocX team are on hand to help at every stage of your order and build.
WoodBlocX
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24-Apr-2015 |
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Service rating : Made the small bed first to practise . One bit missing phoned but not yet received. The second larger bed had one bit too large (And no it wasn't me!) However the bit we sawed off fitted the gap on the other bed so a result!
Product : Couldn't get the thing to work so used a...
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Service rating : Made the small bed first to practise . One bit missing phoned but not yet received. The second larger bed had one bit too large (And no it wasn't me!) However the bit we sawed off fitted the gap on the other bed so a result!
Product : Couldn't get the thing to work so used a saw after all!
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Sorry for the inconvenience of the wrong sized capping. All capping is cut specifically to fit each design but in this case there seems to have been a bit of a mix up. We are happy to send replacements if this ever happens.
WoodBlocX
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29-Apr-2015 |
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Service rating : Very helpful and efficient.
Product : ok but couldn't get the final notch off and had to use a hacksaw.
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The only cutting you will ever have to do when building with WoodBlocX is cutting the dowels on the final layer. This allows the capping to be hammered into place as it is only half the height of a BlocX.
WoodBlocX
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07-May-2015 |
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Service rating : Straightforward to put together though all that hammering was tough on the arm after a while. I wondered whether the angle irons used in the construction of buttresses might have helped in the laying of the first layer of blocks in keeping them square. I also found that it helped me...
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Service rating : Straightforward to put together though all that hammering was tough on the arm after a while. I wondered whether the angle irons used in the construction of buttresses might have helped in the laying of the first layer of blocks in keeping them square. I also found that it helped me to lay some of the second layer of blocks while still working on the first to keep sides rigid and aligned. I found out the hard way that one should always follow the (comprehensive) instructions!
Product : In some circumstances, a saw was better.
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It's always beneficial to read the instructions fully before starting your build. That way if you are unsure of anything you can get in touch and we can help.
WoodBlocX
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25-May-2015 |
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Service rating : Had a few problems with getting all the right pieces ... but Harry was really helpful and very apologetic about the glitches
Product : It still hasn't arrived yet! We resorted to using a hacksaw instead.
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If you ever find you have a missing component please get in touch straight away so we can rectify the issue.
WoodBlocX
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29-May-2015 |
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Service rating : Excellent product easy and flexible to install
Product : Simplified fixing the coping
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Thanks Peter, great you enjoyed it!
WoodBlocX
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04-Jun-2015 |
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Service rating : A minor issue with the website
Product : Cheap and needed repairing before first bed was constructed
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05-Jun-2015 |
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Ordered on line with no problems and delivered on time.
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It's so easy to order from our website. Simply choose the kit or size you want on our calculator and click to purchase. It couldn't be easier. We also offer a free design service for more bespoke designs.
WoodBlocX
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22-Jun-2015 |
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Service rating : First class service leading up to the purchase
Product : Took a few minutes to figure out that it acrtually worked on a ratchet system, but great after that
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Superb thank you!
WoodBlocX
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26-Jul-2015 |
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Extremely helpful and highly professional 'human' service for bespoke design and related questions. Our project not yet complete but very confident that we can contact with queries / help with any problems we may encounter.
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I'm glad you are happy with the service. Please don't hesitate to get in touch if you need any help.
WoodBlocX
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24-Sep-2015 |
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Service rating : There was a delivery error but it was immediately rectified. The phone help was excellent and I was very pleased with the support received.
Product : I cancelled the order for this as I had a suitable tool already.
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Thanks for getting back to us Sam. And glad it all went well in the end.
Many kind regards
James
WoodBlocX
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15-Oct-2015 |
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I cant rate them high enough. i'm so glad i found your website.
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great stuff Martyn,
Happy planting!
WoodBlocX
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09-Jan-2016 |
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Service rating : Prompt Service interpreted my requests accurately. In spite of holliday period follow up service excellent
Product : Not Purchased
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Glad you got it and thanks for the feedback
WoodBlocX
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29-Mar-2016 |
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Excellent service, the products were delivered promptly. The products themselves were of a very quality. It was easy to assemble, and had the best instructions I have every seen. Can not recommend enough
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We always provide layer by layer instructions with every design and also handy hints and tips to keep you on the right track.
WoodBlocX
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